City Of New York

Public Safety Manager, Tech Refresh Projects

City Of New York • $100K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Baccalaureate degree in relevant fields such as computer science or engineering and 4 years of experience in related area or specialization.
  • Associate degree in relevant fields and 6 years of experience in related area or specialization.
  • Baccalaureate degree and 8 years of experience in related area or specialization.
  • Equivalent education or experience in relevant technology, process, methodology, or domain.

Responsibilities

  • Oversee project design, implementation, and integration for 9-1-1 technology upgrades.
  • Collaborate with architects and project managers for cohesive solutions across project areas.
  • Plan and manage responses to emerging cybersecurity threats alongside relevant teams.
  • Act as liaison with IT audit teams, handling documentation and testing plans.
  • Manage project budgets and resources while participating in planning activities.

Benefits

  • Work in a critical public safety sector positively impacting community well-being.
  • Opportunities to work with cutting-edge technology in a vital operational area.
  • Engagement in ongoing process improvement with adherence to industry standards.
  • Collaboration with executive leadership and diverse internal and external stakeholders.
Full Job Description
The successful candidate will serve as a Public Safety Manager of Tech Refresh Projects reporting to the Public Safety IT Programs division. Responsibilities will include: -Oversee and manage projects including design, implementation and integration of new or upgraded technologies for 9-1-1; -Partner closely with the Enterprise Architects, Project Managers, Infrastructure Leads, and Vendor teams to ensure a consistent approach to solutions in each area of responsibility and throughout the 9-1-1 implementation lifecycle; -Plan responses to new & emerging threats working alongside the Cyber Security teams and build & execute the required action plans; -Serve as a liaison with internal and external IT audit teams, fulfilling documentation requests, developing testing plans, remediation plans, and leading efforts to remediate findings; -Manage project budget and resources and participate in planning and project management related activities; -Determine and define the project approach, resource requirements, team roles and responsibilities, and ensure that project resources are used effectively; -Develop and review estimates and assumptions for the project's schedule, effort, and cost using established estimating models, best practices, and past experience; -Create project charters, scope statements, weekly status reports, risk and issues log and other project deliverables; -Manage projects throughout the entire implementation and development life cycle, providing direction for project teams and monitoring the progress of deliverables and tasks; -Manage risks and issues and develop risk mitigation strategies; -Create and manage project and communication plans; -Plan, track, and drive infrastructure solutions; -Work closely with executive level leadership, as well as internal and external stakeholders; -Provide oversight and management of blended teams of independent IT consultants and staff; manage vendor relationships; -Ensure that staff and consultants adhere to the published PMO methodology and development standards defined for the PMO; -Participate in the creation of RFPs, review/selection of vendors, contracts, etc.; -Engage in PMO-related functions including monitoring budget and ensuring that established communication plans, risk management, and similar processes are adhered to; -Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation; -Manage the development of training plans and future support needs; -Manage project close out and transition of all project artifacts and knowledge transfer to Agency staff prior to disengaging from a project; -Support and contribute to the Program's goal of ongoing process improvement, and adherence to Project Management Institute's PMBOK and DoITT Public Safety published project methodologies; -Report to senior management and other stakeholders on project status; -Support the Director of Project Management with managing PMO functions including change requests, document and deliverable management, scheduling, reporting, etc.; -Address client concerns and escalate all project risks and issues appropriately and manage them to resolution; -Manage special projects and initiatives assigned, included but not limited to scope described above. HOURS/SHIFT Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration Please go to www.cityjobs/jobs/search and search for Job ID #802223 IT PROJECT SPECIALIST - 95710 Qualifications 1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or 2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or 3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or 4. Education and/or experience which is equivalent to "1", "2", or "3" above. Additional Information

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