Public Outreach Specialist I - Los Angeles, CA
Full-Time | On-Site | Los Angeles, CA
About Your Role
The Public Outreach Specialist I provides communications, outreach, and administrative support for the Airfield and Terminal Modernization Program (ATMP) Roadways and Enabling Projects, including Century Beautification, LAX Gateway, and various LAX Landside projects. Reporting to the Public Information Specialist II, this role assists with implementing public information and community outreach initiatives, stakeholder engagement activities, public notifications, and project communications. The position supports efforts to maintain accurate, timely, and consistent communication with project stakeholders, community members, businesses, and the public throughout project planning, design, and construction activities.
Education Requirements
- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.
- Relevant certifications in communications, public engagement, marketing, or project management are desirable.
What You'll Need to Get the Job Done
- Experience in public outreach, public relations, communications, community engagement, or a related field.
- Experience supporting public infrastructure, transportation, aviation, construction, or government projects is preferred.
- Strong written, verbal, and interpersonal communication skills.
- Excellent organizational and time management skills.
- Ability to manage multiple assignments and deadlines in a fast-paced environment.
- Detail-oriented with strong proofreading and quality control abilities.
- Ability to interact professionally with community members, businesses, agencies, elected officials, and project stakeholders.
- Excellent customer service and stakeholder relations skills.
- Ability to work effectively in a collaborative team environment.
- Construction project experience preferred.
- Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
- Familiarity with Canva and Adobe Creative Suite.
- Experience working with website content management systems (CMS), including Drupal or similar platforms.
- Familiarity with email marketing platforms such as Benchmark or similar systems.
- Knowledge of social media platforms and content management tools.
- Ability to maintain electronic records, contact databases, and project communication logs.
What You'll Do
- Assist in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans.
- Help track and address public inquiries, comments, complaints, and requests for information, escalating issues as appropriate.
- Assist in preparing and distributing traffic advisories, construction notices, project updates, and community notifications.
- Maintain stakeholder contact databases and distribution lists.
- Draft routine correspondence, meeting notices, stakeholder updates, and outreach materials.
- Assist with developing PowerPoint presentations, fact sheets, FAQs, and informational materials.
- Coordinate logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
- Support website updates, document uploads, and content management activities.
- Assist with social media content preparation, scheduling, graphics coordination, and monitoring.
- Support media event preparation, including attendee coordination, logistics, and material distribution.
- Maintain communication records, outreach activity logs, and stakeholder engagement databases.
- Coordinate meeting schedules, agendas, sign-in sheets, and meeting summaries.
- Monitor project activities and community concerns and provide updates to the Public Information Specialist II.
- Assist in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
- Coordinate distribution of project information to internal project teams and external stakeholders.
- Support contractor and consultant teams in implementing approved project communication protocols.
- Assist with field outreach activities at project sites, meetings, and community events.
- Perform other communications and outreach-related duties as assigned.
- May perform other duties as assigned.
What You Can Expect from CMTS
- Opportunities to work on high-impact infrastructure projects across the United States and the U.S. Virgin Islands.
- Collaborative and growth-focused team environment.
- Competitive compensation.
- CMTS LLC offers 100% company-paid medical, dental, vision, 401k, life, and long-term disability insurance coverage for the employee.
- Career advancement and professional development opportunities.
Salary Requirements
- $129,000-$136,000 annually
Apply Now!
https://cmtsllc.com/careers/
