Full Job Description
Under general supervision, this position is responsible for the dissemination of news and information to the general public, City employees, and the media regarding departmental and/or Citywide programs. These duties may contribute to any or all of the following areas: marketing, public relations, media relations, and publication of documents for internal and external education and communication.
Job Description:
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
3Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Primary responsibility for larger individual projects or act as an account representative for client departments and programs.
3Develops long-range strategic plans.
3Writes plans, organizes, directs, coordinates and edits articles for publication in a variety of forms, including electronic publication.
3Coordinates all aspects of production of marketing materials.
3Performs media relations duties to include: media buying, news releases, and fielding questions from media.
3Coordinates public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public.
3Designs, researches, writes and edits newsletters and releases for internal or external use.
3Produces public service announcements and videos for promotional use.
Responsibilities - Supervisor and/or Leadership Exercised:
May train and lead others.
Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
3Knowledge of public information, marketing, public relations, media relations programs.
3Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies.
3Knowledge of the principles associated with the role of meeting the necessary standards of customer service.
3Skill in oral and written communication.
3Skill in handling multiple tasks and prioritizing.
3Skill in using computers and related software.
3Skill in data analysis and problem solving.
3Skill in planning and organizing.
3Ability to interpret policies and guidelines.
3Ability to write articles for publication.
3Ability to work with frequent interruptions and changes in priorities.
3Ability to lead and train others.
3Ability to establish and maintain good working relationships with other City employees and the public.
Minimum Qualifications:
3Graduation with a Bachelors degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity.
3Experience may substitute for the education up to the maximum of four (4) years.
Preferred Qualifications:
3Experience in writing, editing and coordinating articles for publication in a variety of forms, including electronic publication.
3Experience creating visually appealing, multimedia
3content through videos and photos.
3Experience with live streaming events, recording and editing video and photos.
3Experience developing and executing paid social media strategies to support organizational priorities, as well as with social media management and monitoring.
3Experience using Adobe Creative Suite and Canva.
3Experience tracking and reporting digital analytics and performance insights to inform future strategies.
3Ability to travel to various locations for regular work assignments.
Compensation Range:
The annual hiring range for this position is $34.67-$43.34Physical Location:
4815 Mueller BlvdAustin, TX 78723Notes to Candidate:
This innovative, hands-on digital communications professional will focus on producing videos, social media content and other communications that support broader utility operational and strategic initiatives. They will work on high-quality safety training videos as well as project-based corporate videos and stories. Under general supervision and through videography, photography, writing and other mediums, this position will help Austin Energy keep customers informed through storytelling during blue sky days and emergencies alike. The person in this position will also support the communications team on external/internal communication needs, media relations, crisis communications and community outreach.
This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.
Work Location: 4815 Mueller Blvd., Austin, TX 78723
Days/Hours: Monday through Friday; 8:00 a.m. to 5:00 p.m. Evenings, weekends and holidays may be required for business needs
Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing.
WHEN COMPLETING THE CITY OF AUSTIN APPLICATION:
The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history.
Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes.
The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.
We reserve the right to verify high school and college education for the top candidate(s).
If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov
VETERAN INTERVIEW PREFERENCE:
Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.
CRIMINAL HISTORY BACKGROUND CHECK:
The top candidate will be subject to a minimum 7-year criminal history background check.
TRAVEL:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.
We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.
