Provider Operations & Support

OpenRouter, Inc

$90K — $120K *
US-AnywhereRemote in United States
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of experience in a startup or related field.
  • Technical proficiency in building demos and scripts, with ability to read API documentation.
  • Skillful in TypeScript/JavaScript and/or Python; Git usage is essential.
  • Mindset of an ambitious owner, quick learner, and driven to deliver results.
  • Preferred: Familiarity with LangChain/LlamaIndex and benchmarking tools.

Responsibilities

  • Lead end-to-end model launches, including scoping and quality checks.
  • Coordinate with model providers to ensure timely integration and launch.
  • Maintain and document versioning, release notes, and manage migrations.
  • Create internal tools to enhance the model onboarding process.
  • Develop evaluation tools for quick assessment of models and endpoints.
  • Document processes for improved internal workflows and potential automation.

Benefits

  • Opportunity to engage directly with pioneering AI technology.
  • Possibility for career advancement into specialized or senior roles.
  • Fostering of a collaborative work environment with strong ownership culture.
  • Offering competitive benefits and equity participation.
Full Job Description
About the Role

We're looking for an AI enthusiast to manage model launches and provider onboarding. You'll help bring new models to market and improve the onboarding process for new providers. This is an ideal role if you love tinkering with AI models, want to develop technical depth, and want to work directly with all of the model labs and providers in the AI ecosystem.

Key Responsibilities

1. Model Launches & Provider Partnerships (~60%)
  • Run end-to-end launch playbooks: scoping, test plans, latency/quality checks, pricing & quotas, docs, and announcement assets.
  • Coordinate with model providers to integrate, QA, and hit ship dates.
  • Maintain clear versioning and release notes; manage deprecations and migrations.

2. Tooling for benchmarks, onboarding and internal operations (~40%)
  • Build internal tools to help speed up the model onboarding process.
  • Build internal evals to evaluate models and endpoints quickly.
  • Document internal processes and prime them for automation.


About You
  • Experience: 2-3 years in a startup, solutions engineering, product ops, or similar.
  • Technical Skills: Comfortable building demos and scripts; can read API docs and troubleshoot with logs/cURL/Postman. Experience with TypeScript/JavaScript and/or Python. Git-literate. Bonus: familiarity with LangChain/LlamaIndex, benchmarking/evals, or basic cloud/observability.
  • Mindset: Ambitious owner, fast learner, bias to ship. Passionate about AI and developer experience.
  • Education: CS/Engineering degree is a plus, not required with demonstrated technical aptitude.


What We Offer
  • A front-row seat to real-world LLM adoption and access to cutting-edge models.
  • Growth into specialized or senior roles as we scale.
  • Collaborative, high-ownership environment.
  • Competitive compensation, benefits, and equity.

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