The Property Manager is responsible for assisting the Regional Property Manager in maintaining the physical asset and maximizing the financial returns from that asset in accordance with the company's objectives. The Property Manager should be a self-starter, who understands multifamily management and can apply sound judgment to make property decisions and motivate team members to deliver the superior level of service defined by Borger Residential.
Essential Functions and Responsibilities
Build and maintain strong relationships with property owners and ownership groups, providing regular, clear updates on property performance
Deliver a superior resident experience and resolve resident, owner, and vendor concerns professionally
Lead, train, and motivate on-site team members to meet Borger Residential service standards
Oversee day-to-day property and office operations, including administrative processes and accurate property and resident records
Coordinate maintenance, repairs, inspections, and facilities services such as cleaning, landscaping, and security
Negotiate and manage vendor contracts for maintenance, repairs, and services
Analyze market data to set competitive rental rates, and promote amenities and services that support resident retention
Assist with budget preparation, manage operating expenses, and maintain accurate financial records
Ensure compliance with all applicable laws, regulations, and company policies
Qualifications
At least three years of property management experience
Third-party property management experience
Demonstrated ability to successfully manage owner relationships and communicate effectively with ownership groups
Relevant industry certifications, with CAM, ARM, etc. preferred
Excellent communication and customer service skills
Strong negotiation and conflict-resolution skills
Strong administrative and organizational skills, including data entry and file management
Knowledge of property maintenance practices and procedures; familiarity with facilities management principles is a plus
Bilingual strongly desired
Work Environment and Physical Demands
Work Environment: Employee is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate.
Physical Demands: While performing duties of this job, employee is required to stand; walk; sit; use hands to handle objects and documents; reach with hands and arms; talk and hear. Employee may occasionally lift and/or move up to 10 pounds.
Vision: Must be sufficient to read reports, instructions, correspondence, and any other written material pertinent to your job.
Hearing: Must be sufficient to understand a conversation at a normal volume, both in person and by telephone.
Speech: Must be coherent to promote and market BR.
Physical Mobility: Must be sufficient to move about in office and properties including climbing stairs and to drive an automobile and be able to operate office machines.
Benefits and Perks
Borger Residential is pleased to offer full-time employees comprehensive benefits, including health, dental and vision insurance; short- and long-term disability; life and optional life, accidental, critical illness insurance; employee assistance program (EAP); bereavement, jury duty and other paid and unpaid leaves of absences; paid time off (PTO); holidays; retirement plans; and Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
