Job Title: Property ManagerJob DescriptionThe Property Manager oversees the day-to-day operations of a commercial retail shopping center, ensuring high property standards, strong tenant relationships, and effective financial and operational management. This role combines hands-on property administration, vendor and contract oversight, budgeting and reporting, and proactive problem-solving to enhance the performance and value of the property.
Responsibilities- Serve as the primary point of contact for all tenants daily operating needs, including general maintenance, tenant utilities, trash services, and parking management, and respond to inquiries and issues in a timely and professional manner.
- Manage service providers responsible for the shopping centers operational needs, including repair and maintenance, landscaping, housekeeping, waste removal, and security, ensuring that all property standards are consistently maintained.
- Create, document, and maintain operations standards and procedures that support efficient, compliant, and high-quality property management.
- Develop and implement proactive strategies to resolve operational and compliance-related issues, maintain positive tenant relations, and gather tenant intelligence on sales and market comparables.
- Perform regular site inspections to assess physical property condition, operational compliance, and overall administration, and take corrective action as needed.
- Develop and review annual property operating budgets, monitor purchases and expenses to ensure cost effectiveness and adherence to budget parameters, and prepare monthly and quarterly budget reforecast reports.
- Manage all controllable expenses within budget while preserving and enhancing the integrity and performance of the property portfolio.
- Create and maintain long-range capital improvement plans that support the propertys long-term value and operational efficiency.
- Determine job specifications for large maintenance projects and service agreements, and competitively bid these projects to secure quality services at favorable terms.
- Work cooperatively with project managers in tenant coordination to expedite the completion of tenant work, delivery of spaces to tenants, and timely opening of tenants for business.
- Perform accounts receivable management through phone contact, in-person meetings, and collection activities, and regularly review and report on receivables status.
- Process all payables associated with the assigned portfolio accurately and in a timely manner, in accordance with company policies and budget guidelines.
- Identify significant issues affecting the propertys performance, implement programs to correct problems, and make recommendations that enhance the positive aspects of the property.
- Complete various special projects and additional duties as assigned to support overall portfolio and business objectives.
Essential Skills- Minimum of 3 years of prior property management experience, preferably with commercial or retail shopping centers.
- Bachelors degree or equivalent experience in a relevant field.
- Strong commercial property and retail property management experience, including property administration and real estate operations.
- Proficiency in MS Office software, including Word, Excel, and Outlook.
- Demonstrated experience in budgeting, monitoring expenses, preparing monthly management and financial reports, and processing accounts payable.
- Previous direct responsibility for negotiating and monitoring maintenance projects and service contracts.
- Experience with CRM systems and property management software such as Yardi.
- Strong customer service skills with the ability to build and maintain positive tenant relationships.
- Ability to manage multiple priorities, meet deadlines, and maintain high standards of accuracy and organization.
Additional Skills & Qualifications- Experience specifically managing retail shopping centers is preferred.
- Background in commercial and retail property management within a real estate environment.
- Leasing experience and familiarity with retail tenant operations are beneficial.
- Advanced MS Office skills, particularly in Excel for budgeting and financial reporting.
- Strong analytical and problem-solving abilities to identify issues and implement effective solutions.
- Excellent verbal and written communication skills for interacting with tenants, vendors, and internal stakeholders.
- Ability to work both independently and collaboratively as part of a dynamic, cross-functional team.
- High level of professionalism, initiative, and accountability in overseeing property performance.
Work EnvironmentThis role operates within a commercial retail shopping center environment that requires a mix of office-based work and regular on-site property inspections. The position involves frequent interaction with tenants, vendors, and internal teams, and requires the ability to work beyond a traditional 9am to 5pm schedule to address operational needs, tenant issues, and occasional after-hours requirements. You will use technologies such as MS Office, CRM systems, and property management platforms like Yardi to manage budgets, reporting, and daily operations. The work setting emphasizes collaboration, responsiveness, and a high standard of property presentation and maintenance, with a focus on delivering a high-quality experience for tenants and visitors.
Job Type & LocationThis is a Permanent position based out of Annapolis, MD.
Pay and BenefitsThe pay range for this position is $100000.00 - $120000.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
- Medical coverage- Mental Health & Support- Wellness Programs- 401k contribution- Performance Rewards
Job Type & LocationThis is a Permanent position based out of Annapolis, MD.
Application DeadlineThis position is anticipated to close on Nov 26, 2026.
Workplace TypeThis is a fully onsite position in Annapolis,MD.
