The Property Manager serves as the on-site and portfolio-level leader responsible for delivering an exceptional tenant experience, driving financial performance, and executing operational excellence across assigned assets. This role combines a hospitality-first mindset with strong financial ownership, disciplined operations, and technology-enabled execution. The Property Manager is not simply managing buildings; they are curating high-performing environments where tenants thrive and assets outperform. • Tenants view you as a trusted partner, not just a service provider • Assets consistently meet or exceed financial and operational targets • Issues are anticipated and resolved proactively • Vendors operate as accountable, high-performing partners • Ownership receives clear, timely, and actionable performance insights Tenant Experience & Hospitality • Serve as the day-to-day relationship manager for tenants at each portfolio property • Deliver a tailored hospitality experience aligned with each asset • Proactively engage tenants through regular communication and community-building initiatives • Lead tenant issue resolution with urgency, ownership, and follow-through Financial Performance & Asset Execution Financial Performance and Asset Execution • Own budget-to-actual performance, including variance analysis and corrective action planning • Partner with Asset Management to execute business plans • Oversee accounts receivable, CAM management, recoveries, and expense control • Drive NOI growth through operational efficiencies and strategic vendor management Operations & Vendor Management Operations and Vendor Management • Execute Asana Partners operating standards across maintenance, engineering, janitorial, landscaping, and life safety • Manage vendors as performance-based partners • Ensure vendor compliance, COIs, and service standards are consistently met • Oversee capital projects, tenant improvements, and property upgrades Technology & Data-Driven Management • Leverage Asana Partners technology platforms (e.g., Yardi Voyager, Cove, AI tools) to monitor performance and operations • Ensure data accuracy, reporting transparency, and real-time visibility • Use analytics and dashboards to drive proactive decision-making • Adopt AI-enabled tools to improve responsiveness and efficiency Leadership & Team Coordination • Lead and coordinate property teams, including assistants, engineers, and third-party partners • Establish clear expectations around urgency, accountability, and service quality • Foster a culture of collaboration, hospitality, ownership, accountability, and intellectual curiosity that embraces continuous improvement and challenges conventional thinking • Support hiring, training, and development aligned with Asana Partners' standards Risk Management & Compliance • Ensure compliance with life safety, regulatory, and lease requirements • Lead incident response, reporting, and risk mitigation efforts • Maintain thorough and accurate documentation across all operations Requirements • 3-7+ years of commercial property management experience • Retail and/or mixed-use experience strongly preferred • Proven ability to manage budgets, vendors, and tenant relationships • Hospitality background or experience strongly valued Skills & Attributes • Hospitality-driven mindset with acute attention to detail • Solid financial and analytical capabilities • Excellent communication and relationship management skills • Tech-forward and adaptable to new tools and systems • Passion for quality and excellence • Ability to collaborate with people across multiple disciplines and markets • Strong organizational and process skills to navigate multiple competing priorities and teams • Strong work ethic, self-motivated, and capable of effective independent judgment Preferred • Experience with Yardi or similar property management platforms • Exposure to high-touch retail or experiential environments • Experience in high-growth or evolving platforms