Position Summary: Under the leadership of the Chief Organizational Impact Officer, the Projects and Engagement Coordinator will provide high level project coordination, executive support, and stakeholder engagement for the Office of the Chief Organizational Impact Officer within the Division of Family Partnership and Community Support.
The Chief Organizational Impact Officer leads a broad portfolio focused on organizational systems and alignment, policy governance, student and family access, leadership capacity, community partnership alignment, and division wide performance and accountability. The Projects and Engagement Coordinator will support the effective advancement of this portfolio by coordinating priority projects and executive initiatives, supporting the Chief's leadership engagements and workflow, and facilitating communication and follow through across divisional offices and internal and external stakeholders.
The Coordinator will manage selected projects and time sensitive initiatives on behalf of the Chief, including establishing timelines, coordinating stakeholders, preparing materials, monitoring deliverables, documenting decisions, and ensuring appropriate follow up. The Coordinator will also support the Chief's participation in senior leadership meetings, community engagements, external meetings, and other high priority activities by ensuring that the Chief has the information, materials, and context necessary for effective decision making and engagement.
A central component of the role will be developing and maintaining strong relationships with schools, families, community based organizations, advocacy organizations, City agencies, and other partners connected to the Division's priorities. The Coordinator will help create mechanisms for stakeholder perspectives and emerging community needs to inform the work of the Office of the Chief Organizational Impact Officer and will coordinate appropriate follow up across divisional teams.
The position requires strong judgment, discretion, project management, communication, and relationship building skills and the ability to operate effectively in a fast paced executive environment with multiple competing priorities. Performs related work.
Reports to: Chief Organizational Impact Officer
Direct Reports: N/A
Key Relationships: Works closely with the Deputy Chancellor's Office; senior leaders and office leads across the Division of Family Partnership and Community Support; Chancellor's Office and Cabinet teams; New York City Public Schools (NYCPS) central and field offices; district and school teams; City agencies; community based organizations; advocacy organizations; families; and other external stakeholders.
Responsibilities Projects and Leadership Coordination - Coordinate selected high priority projects and special initiatives on behalf of the Chief Organizational Impact Officer from planning through execution and follow up.
- Coordinate the Chief's executive workflow to ensure that high priority meetings, engagements, requests, projects, and deliverables are strategically organized and appropriately prioritized.
- Coordinate a complex schedule of internal and external meetings and engagements, ensuring alignment with major priorities, deadlines, decisions, and deliverables.
- Prepare agendas, briefing documents, background materials, talking points, presentations, project updates, and other materials to support the Chief's participation in meetings, engagements, and executive decision making.
- Anticipate information and preparation needs for upcoming meetings, events, presentations, stakeholder engagements, and priority initiatives and coordinate with appropriate teams to secure required materials.
- Monitor progress on projects and initiatives involving multiple teams and identify emerging risks, delays, dependencies, or decisions requiring escalation.
- Track decisions, commitments, action items, and follow up resulting from meetings and projects, and coordinate with responsible teams to support timely completion.
- Coordinate across divisional offices and other NYCPS teams to obtain information, reports, materials, and deliverables necessary to advance executive priorities.
- Conduct research and synthesize information to support special projects, executive planning, stakeholder engagements, and decision making.
- Maintain systems to monitor correspondence, requests, deadlines, commitments, and matters requiring the Chief's review, input, or action.
- Support the Chief in identifying opportunities to improve coordination, clarity, and execution across projects involving multiple offices or stakeholders.
Community and Stakeholder Engagement - Develop and maintain productive working relationships with families, community based organizations, advocacy organizations, schools, district teams, City agencies, and other stakeholders connected to the Chief's portfolio.
- Serve as a liaison between the Office of the Chief Organizational Impact Officer and internal and external stakeholders, ensuring that inquiries, requests, and emerging issues are appropriately routed and addressed.
- Coordinate community meetings, stakeholder roundtables, listening sessions, partner convenings, and other opportunities for the Chief and divisional leaders to engage directly with families and community partners.
- Support planning and execution of stakeholder engagements, including participant coordination, preparation of materials, logistics, documentation, and follow up.
- Gather and synthesize stakeholder feedback to identify recurring themes, emerging community needs, implementation concerns, and opportunities for improved coordination.
- Share relevant stakeholder insights with the Chief and appropriate divisional teams to support planning, decision making, and implementation.
- Coordinate with divisional offices to support timely follow up on issues and commitments arising from community and stakeholder engagements.
- Maintain information regarding key community relationships, engagements, and partnership activities relevant to the Chief's portfolio.
- Support communication and collaboration among NYCPS offices and community partners working to advance family partnership, access, student rights, and other divisional priorities.
Cross Functional Coordination and Follow Through - Build effective working relationships across divisional offices and support coordination when Chief level priorities require participation from multiple teams.
- Facilitate communication among teams to clarify requests, responsibilities, timelines, and expected deliverables.
- Identify coordination gaps or unresolved issues that may affect priority projects and elevate them for appropriate resolution.
- Support cross functional working groups and other short-term structures established to address priority issues or emerging needs.
- Maintain visibility into key activities across the Chief's portfolio and help identify potential conflicts, dependencies, or opportunities for stronger alignment.
- Follow up with internal teams on selected initiatives, reports, and deliverables requested by the Chief or senior leadership.
- Support continuity of work by maintaining clear records of key decisions, stakeholder commitments, project status, and next steps.
Engagements and Special Initiatives - Coordinate high profile meetings, events, community engagements, presentations, and special initiatives involving the Chief.
- Support preparation for engagements with senior NYCPS leaders, City agencies, community partners, families, and other external stakeholders.
- Attend selected meetings and engagements on behalf of or with the Chief, as appropriate, and ensure that relevant information, commitments, and follow up are documented and communicated.
- Assist with emerging or time sensitive projects requiring rapid coordination across stakeholders.
- Perform other related executive projects and engagement responsibilities as assigned.
Qualification Requirements: MinimumA baccalaureate degree from an accredited college and two (2) years of experience in community work or community centered activities in an area related to the duties described above; or High school graduation or equivalent and six (6) years of experience in community work or community centered activities in an area related to the duties as described above; or Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one (1) year of experience as described in "1" above. Preferred - Experience supporting senior or executive leadership in a large, complex organization.
- Strong project management and organizational skills, including demonstrated ability to manage multiple projects, deadlines, stakeholders, and competing priorities simultaneously.
- Experience coordinating complex projects or initiatives involving multiple internal and external stakeholders.
- Strong judgment and demonstrated ability to identify priorities, anticipate needs, solve problems, and determine when issues require escalation.
- Excellent written and spoken communication skills, including the ability to prepare clear executive briefings, presentations, correspondence, meeting materials, and project updates.
- Demonstrated ability to synthesize complex information and identify key themes, decisions, risks, and required actions.
- Excellent interpersonal skills and ability to establish collaborative, trusting relationships with senior leaders, colleagues, families, community organizations, government partners, and other stakeholders.
- Experience facilitating community engagement, stakeholder meetings, events, convenings, listening sessions, or similar activities.
- Ability to work independently and exercise initiative in a fast paced environment with tight and changing deadlines.
- Strong attention to detail and commitment to high quality execution.
- Demonstrated discretion and integrity in handling sensitive information.
- Knowledge of NYCPS, public education, government, or other large public sector organizations preferred.
- Ability to work effectively with diverse communities and stakeholders.
- Proficiency with Microsoft Office 365 applications and other tools used for project coordination, presentations, scheduling, and information management.
Salary : $82,000 - $90,200
(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)
Please include a resume and cover letter with your application. NOTE: The filling of all positions is subject to budget availability and/or grant funding. * New York City Residency is NOT Required * We encourage all applicants from the New York City tri-state area to apply.