We are seeking a Senior Project Manager with 5-7 years of IT Operations experience and 3-5 years of experience with ServiceNow administration in an enterprise environment. On a daily basis you will perform support and maintenance, work with the functional team to develop solutions in ServiceNow, and coordinate support and development efforts within the admin team. This role is responsible for developing training plans for end users and leading the rollout of ServiceNow to new departments

Must be technically savvy and able to design and build applications that meet business goals and objectives. Experience with JavaScript, XML, and HTML and experience creating ServiceNow update sets, promoting and testing through multiple instances and into production is expected.

This person will develop, configure, and improve core and custom applications and work directly with end users to resolve support issues. Responsibilities also include monitoring the health, usage, and compliance of ServiceNow as well as develop system integrations and process automation.