Bachelor's degree in public health, epidemiology, health sciences, social sciences, or related field plus 5 years of experience; or Master's degree plus 2 years; or PhD in related field.
Experience with both prospective and retrospective studies, including surveys and medical record abstraction.
Knowledge of observational study operations, including site management and data quality oversight.
Proven ability to manage project timelines, budgets, and external vendors.
Strong interpersonal and communication skills for effective collaboration across teams.
Excellent organizational skills with attention to detail and ability to manage multiple priorities.
Proficiency in Microsoft Office Suite and professional English proficiency.
Responsibilities
Manage operational delivery of surveys and observational studies, ensuring protocol alignment and quality standards.
Develop and track project plans, milestones, and resource requirements in collaboration with project teams.
Coordinate study start-up activities, including protocol and data collection tool development.
Oversee institutional review board submissions and related documentation.
Manage patient and site recruitment activities, monitoring enrollment and addressing challenges.
Coordinate with external vendors for recruitment and data collection support.
Build and maintain client relationships through proactive communication and issue resolution.
Lead cross-functional project teams, coordinating activities across various functions.
Monitor project financial performance and track expenditures against budgets.
Serve as primary operational contact for clients and vendors, providing updates on study progress.
Benefits
Comprehensive health insurance coverage.
Retirement savings plan with employer matching.
Generous paid time off and holiday schedule.
Professional development opportunities and training.
Flexible work arrangements and remote work options.
Full Job Description
What You'll Do
Manage the operational delivery of prospective and retrospective surveys and observational studies, ensuring alignment with study protocols, project scope, timelines, budgets, and quality expectations.
Develop, maintain, and track project plans, milestones, deliverables, resource requirements, and dependencies in collaboration with scientific leads and project teams.
Coordinate study start-up activities, including operational input into protocols, survey instruments, case report forms, medical record abstraction tools, and data collection plans.
Coordinate institutional review board submissions and related study documentation with appropriate internal staff, research sites, and vendors.
Manage and track patient, healthcare professional, and site recruitment activities; monitor enrollment and data collection progress; and coordinate solutions to recruitment or delivery challenges.
Coordinate external vendors and subcontractors supporting recruitment, survey administration, electronic data capture, medical record abstraction, and other study activities.
Build and maintain strong client relationships through proactive communication, transparent project reporting, and timely resolution of project issues.
Lead cross-functional project teams and coordinate activities across scientific, biostatistics, data management, regulatory, quality, and operational functions.
Oversee research site activation, training, performance monitoring, issue resolution, and closeout activities.
Monitor project financial performance, track expenditures against budgets, maintain project information systems, and identify potential scope changes or budget variances.
Serve as a primary operational contact for clients, vendors, and internal teams, providing clear updates on study progress, deliverables, risks, and decisions.
Plan and facilitate internal and external project meetings, maintain meeting minutes and action logs, and ensure follow-through on commitments.
Identify, assess, and resolve project issues and risks, escalating concerns to scientific leads or senior management as appropriate.
Partner with scientific, data management, and quality colleagues to monitor data collection completeness and quality and coordinate resolution of discrepancies.
Maintain accurate and organized study records and support adherence to applicable research ethics, privacy, data protection, and internal quality requirements.
Coordinate the preparation, review, and delivery of project reports and other study outputs and support study closeout.
Contribute to proposal development through operational planning, timeline development, and budget estimates, as needed.
What You'll Need
Bachelor's degree, or equivalent, in public health, epidemiology, health sciences, social sciences, or a related research or health field. plus 5 years of related experience, or: Masters level degree plus 2 years of experience, or: PhD with related field of study
Experience supporting both prospective studies, such as surveys, registries, or observational field studies, and retrospective studies, such as medical record abstraction.
Working knowledge of observational study operations, including site management, recruitment, data collection workflows, study documentation, and data quality oversight.
Demonstrated ability to manage project timelines, deliverables, budgets, and external vendors or subcontractors.
Strong interpersonal, written, verbal, and presentation skills, with the ability to work effectively across scientific, operational, and client teams.
Strong organizational skills, attention to detail, and the ability to manage competing priorities across multiple projects.
Sound problem-solving skills and judgment in identifying risks, resolving issues, and escalating concerns.
Proficiency in Microsoft Word, PowerPoint, Outlook, and Excel.
Professional proficiency in English.
Preferred Qualifications:
At least five years of relevant experience in a contract research organization, pharmaceutical or biotechnology company, academic research organization, or similar setting.
Demonstrated experience coordinating or managing health-related surveys, registries, observational studies, medical record abstraction studies, clinical trials, or other non-interventional research projects.
Familiarity with U.S. institutional review board processes and applicable research ethics, patient privacy, and data protection requirements.
Experience with patient-reported outcomes, healthcare professional surveys, patient registries, or multisite medical record abstraction studies.
Experience with electronic survey platforms, electronic data capture systems, or project management tools.
Experience supporting multinational surveys and observational studies, including projects in Europe
Hiring Salary Range
$75,000.00-$110,000.00
About RTI International
RTI International is a nonprofit research organization based in Research Triangle Park, North Carolina. The organization was founded in 1958 as the Research Triangle Institute. RTI International provides research and development services to government agencies, businesses, and other organizations. The organization's areas of expertise include health and pharmaceuticals, education and training, energy and the environment, and social and economic development. RTI International has worked with clients such as the National Institutes of Health, the U.S. Department of Energy, and the World Bank. The organization has offices in the United States and around the world.
