The Project Manager has the primary responsibility of managing the scope, schedule and budget of all projects assigned, while demonstrating a working knowledge of Pharmacy Automation products and project management techniques. Additionally, the Project Manager is expected to work with their customers to clearly understand their customer's goals, and apply their experience and expertise (or correct resource from their team) to guide the customer to a successful implementation of Swisslog's solutions. The Pharmacy Automation Project Management team is responsible for all aspects of a successful implementation of Pharmacy Automation Solutions for Swisslog Healthcare's North American customers.The team includes Training/Implementation, Project Management, Hardware Installation, and Software System Engineering.
The Project Manager is responsible for the management of multiple concurrent customer projects. The Project Manager, Pharmacy Automation will manage between six to fifteen open projects concurrently with a total job cost of around ten million dollars. Projects are supported by leading project kick off meetings, supporting site surveys, supply chain coordination, development and distribution of meeting minutes, master schedule coordination, communication and customer relation skills, cost management, change order processing, post mortem process and documentation, customer acceptance and transition to Swisslog Customer Care.
- Oversees the project plan events and manages the schedule
- Coordinates project team activities
- Manages procurement of project related hardware and software
- Conducts & participates in project meetings to review and assess the progress of the project
- Primary contact for any issues that arise related to the implementation
- Ensures that all issues are documented and resolutions reached
- Escalates issues if required
- Provides support for go-live activities
- Manages the project budget, revenue projections, risks and scope
- Responsible for preparing and completing the customer acceptance process
- Other duties as required to support the delivery of best-in-the-business customer support
What you need to succeed
- Bachelor degree
- Project management experience, 4-plus years- including project budgeting, ERP software
- Computer Proficient: including working knowledge of Microsoft Office applications, MS Project
- Pharmacy and/or medication management technology project experience
- Experience in IT/medical project management experience
- Process and detail oriented professional
- Passionate about providing exceptional customer service
Desirable, but not Essential:
- Experience working with customers in a vendor organization environment
- PMP or other project management certification
Salary range for this position is $82,600 - $92,500. Salary will be commensurate with experience and skillset. We offer a comprehensive benefits package including medical / dental / vision insurance, tuition reimbursement, disability, 401k matching (up to 8%).
