As a senior leader within the PMO, the PMO Operations Manager is critical to the success of the firm's initiatives through the direct management of all operational functions, and employees, supporting the enterprise program management office. Specifically, working in partnership with the PMO Director, the PMO Operations Manager is responsible for the day-to-day management of the following.
* Capture, analysis, estimation and prioritization of all new initiatives.
* Resourcing of projects, balancing demand and capacity, across the firm's portfolio considering business, technology and outsourced resources.
* Management and monitoring of data capture activities for all projects resulting in consistent and complete records across the firm's portfolio.
* Monitoring of the firm's initiatives to ensure alignment with the project management methodology.
* Reporting of enterprise, program and project metrics and trends.
* Management of a team of PMO Analyst and Coordinators support the major functions outlined.
In addition to leadership of the core functions noted above, the PMO Operations Manager partners with the PMO Director to drive adoption of project management best practices and standards within the PMO and across the broader community. The Operations Manager looks for opportunities to extend and further project management best practices when applicable and actively solicits feedback from business stakeholders and technology partners as procedures and processes are refined.
PRINCIPAL RESPONSIBILITIES:
1. Understand corporate strategy and ensure program alignment.
2. Maintain relationships with senior business leaders across the firm and current knowledge of key business initiatives, activities and priorities.
3. Oversee, and continue to refine, the project onboarding process for capture, estimation and prioritization of initiatives across the enterprise.
4. Oversee, and continue to refine, the resource management process at the firm for all initiatives.
5. Working with Finance and IT colleagues, define, oversee and refine the budget-forecasting process.
6. Liaise with the broader community to drive adoption of the PMO core processes.
7. Serve as a Changepoint Subject Matter Expert; ensure consistent and complete quality of all Changepoint project data.
8. In partnership with IT colleagues, explore and implement technology solutions to support project management efforts.
9. Provide senior leadership with quantifiable and qualitative data on the firm's project and Keep Performance Indicators (KPIs) across the firm.
Qualifications:
* Bachelors degree or equivalent required. Masters degree or equivalent preferred.
* Fifteen or more (15 ) years of related experience within the asset management or financial services industry.
* Proven knowledge of the asset management industry including products, business workflows, regulatory considerations, etc.
* Strong, proven leadership skills.
* Proven, strong, strategic thinking, problem solving and project management skills.
* Proven, strong business judgment, including the ability to synthesize complex issues and effectively balance competing objectives.
* Demonstrated ability to work effectively with employees at all organizational levels.
* Strong analytical and problem solving skills.
* Strong interpersonal, communication, and negotiation skills.
* Strong organizational and financial skills.
* Strong time management skills.
* Ability to provide leadership and manage any situation that may present itself with projects or personnel.
* Ability to mentor personnel.
