5-7 years of experience in packaging systems or machinery
Strong technical knowledge of complex packaging equipment
Excellent coordination skills with cross-functional teams
Ability to interpret customer specifications and regulatory compliance
Familiarity with project documentation and reporting
Proficient in risk assessment related to packaging operations
Willingness to travel for factory acceptance tests (FAT) and training
Responsibilities
Lead complex packaging machine projects from conception to installation
Coordinate with sales and service teams to ensure customer support
Review and resolve customer specifications with technical and engineering teams
Facilitate factory acceptance tests with MULTIVAC Germany to manage high-profile projects
Maintain thorough project documentation to meet compliance standards
Assist in training field service technicians on new technologies
Monitor project budgets and prepare expense reports
Benefits
Comprehensive health and wellness plans
Opportunities for professional development and training
Flexible working arrangements
Supportive team environment promoting innovation
Travel opportunities to international headquarters
Full Job Description
Responsibilities include:
Responsible for complex packaging machine projects.Coordinate with sales and service teams to insure adequate support through and including installations and other after sales support. Review customer specifications with the Technical Sales Advisors, Consult with MULTIVAC Germany, Internal Engineering, 3rd party suppliers, Field Service Managers, Regional Sales Manager, Sales Administration and customers to resolve all issues from either MULTIVAC or customers that could interfere with execution of a Quality Installation.
As needed, coordinate trips to MULTIVAC Germany for FAT's on complex equipment that has high profile expectations and potential for complexities in the field resulting in unacceptable cost burdens.
Ensure project documentation requirements are fulfilled and all internal MULTIVAC project documentation and records are complete.
Stay current in new technologies with a focus on the complex equipment and assist the Training Department in teaching the Field Service Technicians.
Ensure compliance with all relevant regulatory requirements and perform Risk Assessments as required.
Assist Service Management to develop and maintain Pre-installation and Installation protocol that meets MULTIVAC and customer needs. Review with Service Management the Installation Reports and all follow up items
Operate within annual expense budget. Timely completion of Weekly Expense Reports and project status updates.
