Project Manager

Isos Technology is looking for an energetic and personable professional to join our team. The right candidate will be a team player who effectively builds relationships both inside and outside the organization. He/she is dedicated to meeting the expectations and requirements of our clients and consultants. This Technical Project Manager works directly with clients for effective deployment of Isos Technology products and services. This individual is a self-starter who values team input and is willing to give input for the betterment of the team.

Responsibilities:

As a Project Manager you will function as the client-facing primary single point of contact for Atlassian services engagements. You will have the following responsibilities:

• Serve as the primary point of contact for client engagements, managing day-to-day communications, weekly status reports, and facilitating status meetings.
• Lead end-to-end project delivery, including requirements documentation, backlog creation, prioritization, and coordination of internal and client implementation teams.
• Act as Product Owner for Atlassian Services implementations, refining and maintaining iteration-based backlogs aligned to client strategic objectives.
• Plan, schedule, and facilitate all Agile ceremonies, including stand-ups, planning sessions, and reviews.
• Maintain accurate project artifacts (Kanban boards, Scrum boards, task lists) to track progress, dependencies, and completion status.
• Manage engagement scope, budget, and resources; identify risks, escalate blockers, and prepare change orders, risk assessments, and required approvals.
• Coordinate execution across Isos consultants, technical teams, and client stakeholders to ensure timely and successful delivery.
• Report engagement status, progress, and financial health to internal leadership and client stakeholders.
• Serve as an Atlassian Subject Matter Expert, advising clients on best practices, standards, and Isos service offerings.
• Deliver Atlassian training modules to clients as needed.
• Support business development efforts, including pre-sales consulting, proposal development, SOW creation, and budget estimation.
• Translate client strategic objectives into clear implementation plans that define scope, complexity, resourcing, risks, and delivery phases.
• Collaborate with technical teams to plan and execute system maintenance and migration best practices; maintain related documentation.
• Contribute original thought leadership content (blogs, white papers, social posts) to support Isos Atlassian Services marketing initiatives.

Requirements

• 2+ years of experience leading teams as a technical or functional Project Manager
• 1+ year of hands-on experience using Jira and Confluence
• Strong client communication and stakeholder management skills
• Working knowledge of project management methodologies
• Experience tracking and managing project budgets
• Proficiency in Jira project and workflow configuration, including bulk updates and moves

Preferred Experience

• 1+ year of Atlassian administration experience with Jira and Confluence
• Experience managing Atlassian schemes, including:
  • Permission and project permissions
  • Notification schemes
  • Security schemes
• Ability to independently execute Atlassian-related configuration and support work
• Strong requirements elicitation skills when working with client teams
• Pragmatic problem-solving approach with the ability to adapt to real-world constraints
• Exceptional organizational skills that help internal teams and clients stay aligned and on track

This position is primarily a work from home position and we consider applicants throughout the United States. We support pay transparency and the On-Target Earnings (OTE - which includes base salary, bonus, and other incentives) range for this position is between $95,000- $120,000 combined plus a suite of employee benefits, paid time off, and a 401(k) plan with an employer contribution. Actual compensation can vary based on qualifications, experience, additional incentive opportunities, and geographic pay differentials.