Duties:

Responsibilities
• Accountable for the successful completion of a project's deliverables
• Develops, updates, and actively manages a comprehensive project plan, including tasks, start and end dates, work effort, resource assignments, milestones, and critical path
• Identify and address project issues, including leadership and interdependent teams, and to promote self-directed teams by enabling open, transparent and clear communications
• Manages changes in scope in accordance with change control procedures
• Applying project management and agile knowledge to identify, escalate, and remove team impediments that jeopardize sprint goals
• Incorporating updates and changes to the integrated project plan and prepares reports and presentations for executive levels
• Working with all team and vendor project resources on projects of a complex or mission critical nature collaboratively
• Managing all SOW deliverables and reporting project costs and forecasts on a regularly scheduled basis to project leadership and making recommendations to improve project effectiveness

Skills:
Qualifications
• 5+ years of project management experience leading technical projects, including development and execution
• Strong command of the software development life cycle (SDLC), online collaboration tools, mainstream project management software, budget management, schedule management, change management process
• Advanced understanding of technology (ie. OS layer, database layer, application layer, network, etc.).
• Experience working as a liaison between customers, operations and technology
• Experience executing and coordinating technical projects from inception, scoping to final delivery
• Experience with Project Management tools such as ServiceNow, MS TFS, MS Project, etc.
• Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority. Ability to tailor messaging to relevant audiences
• Self-starter, with strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction

Education:
• Minimum of Bachelor's degree in Computer Science, MIS or applicable degree