Project Manager - Healthcare (Voice Agent Preferred)

Saviance

• $90K — $120K *
Boston, MA 02115In-Person
Healthcare
Less than 5 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • B.Tech / BE in Computer Science, IT, or related field.
  • 2-5 years of experience in Project Management or Project Coordination.
  • Mandatory experience in healthcare technology projects.
  • Prior experience working with US/UK clients or global teams.
  • Strong understanding of SDLC methodologies (Agile, Scrum, Waterfall).

Responsibilities

  • Coordinate end-to-end execution of multiple healthcare software development projects.
  • Support planning, execution, monitoring, and successful delivery within scope, timeline, and budget.
  • Track project schedules, milestones, risks, dependencies, and deliverables.
  • Ensure compliance with healthcare industry standards and client-specific requirements.
  • Act as a communication bridge between clients, internal teams, and leadership.

Benefits

  • Remote work flexibility from India.
  • Opportunity to work with global stakeholders mainly from the US and UK.
  • Gain experience in cutting-edge healthcare technology projects.
  • Exposure to AI-driven voice agents and healthcare automation solutions.
  • Full-time employment with potential for role advancement.
Full Job Description
Job Title: Project Manager - Healthcare (Voice Agent Preferred)

Location: Remote - India
Shift: US / UK Shift (Mandatory)
Employment Type: Full-Time

About the Role

We are seeking a highly organized, proactive, and detail-oriented Project Manager with strong experience in healthcare technology projects, particularly in healthcare applications and digital health solutions. Experience with AI-driven voice agents, conversational AI, or healthcare contact center automation solutions is highly preferred.

You will work closely with senior project managers, cross-functional teams, global stakeholders, and clients (primarily US/UK-based) to ensure successful delivery of multiple software development projects. The ideal candidate must be comfortable managing projects in US/UK time zones and collaborating with global teams.

Key Responsibilities

Project Management & Delivery
  • Coordinate end-to-end execution of multiple healthcare software development projects
  • Support planning, execution, monitoring, and successful delivery within scope, timeline, and budget
  • Track project schedules, milestones, risks, dependencies, and deliverables
  • Ensure compliance with healthcare industry standards and client-specific requirements
  • Assist in sprint planning, backlog grooming, and Agile ceremonies (if applicable)
  • Monitor quality standards to ensure deliverables meet client expectations and regulatory needs

Healthcare & Voice Agent Projects (Preferred)
  • Manage or support projects related to:

    • Healthcare applications (EHR/EMR integrations, patient engagement platforms, telehealth solutions)
    • AI-driven voice agents or conversational AI in healthcare
    • Healthcare automation, patient support bots, or contact center solutions
  • Coordinate with AI/ML, engineering, and product teams for voice-based or automation-driven solutions
  • Ensure healthcare compliance considerations (HIP wareness preferred)

Stakeholder & Client Communication
  • Act as a communication bridge between clients, internal teams, and leadership
  • Provide regular status reports, risk updates, and progress tracking
  • Manage expectations across US/UK stakeholders
  • Conduct project meetings and maintain documentation (MoMs, risk logs, status dashboards)

Operational & Administrative Support
  • Assist in resource planning and allocation
  • Track budgets, invoices, and project financials
  • Support vendor coordination and procurement activities
  • Contribute to recruitment, onboarding, and team coordination when needed
  • Identify and implement process improvements for better efficiency

Risk & Quality Management
  • Identify project risks and develop mitigation strategies
  • Maintain risk registers and escalation frameworks
  • Ensure adherence to quality standards and SDLC best practices


Required Qualifications

Education
  • B.Tech / BE in Computer Science, IT, or related field

Experience
  • 2-5 years of experience in Project Management or Project Coordination
  • Mandatory experience in healthcare technology projects
  • Prior experience working with US/UK clients or global teams
  • Experience managing multiple concurrent software development projects

Technical & Functional Skills
  • Strong understanding of SDLC methodologies (Agile, Scrum, Waterfall)
  • Experience with project management tools such as:

    • Jira
    • MS Project
    • Smartsheet
    • Trello / Asana
  • Proficiency in MS Office (Excel, PowerPoint, Word)
  • Basic understanding of APIs, integrations, and healthcare workflows


Preferred Qualifications
  • Experience working on AI-powered voice agents or conversational AI platforms
  • Familiarity with healthcare regulations (HIP wareness preferred)
  • Exposure to:

    • EHR/EMR systems
    • Revenue cycle management systems
    • Healthcare payer/provider workflows
  • Certifications such as:

    • PMP
    • CAPM
    • Certified Scrum Master (CSM)
  • Experience in fast-paced startup or high-growth environments
  • Exposure to financial tracking and vendor management


Key Competencies
  • Excellent verbal and written communication skills
  • Strong multitasking and organizational abilities
  • High attention to detail
  • Proactive problem-solving mindset
  • Ability to work independently in remote and cross-time zone environments
  • Strong stakeholder management skills
* Ladders Estimates

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