5-7 years of project management experience in a client-facing role
Strong analytical and problem-solving skills
Exceptional attention to detail and organizational abilities
Excellent written and verbal communication skills
Ability to manage multiple priorities and adapt under pressure
Proficiency in Microsoft Office Suite
Knowledge of banking or prepaid products is a plus
Responsibilities
Act as primary contact for clients launching prepaid or debit card programs
Document and communicate client requirements to internal teams and vendors
Facilitate meetings with stakeholders, providing agendas and recaps
Manage comprehensive project plans and documentation
Respond to client and vendor inquiries
Drive successful completion of project goals through collaboration
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
Stock options
401K
Full Job Description
Cascade FinTech, a B2B issuer processor of prepaid and debit card programs, is looking for a Senior Program Implementation Manager. The successful candidate will work directly with our clients, internal departments, and external vendors to ensure all deliverables are implemented in the launch of Cascade's Client program and product launches. We require someone experienced in project plans, project management, client and vendor relations.
This is your opportunity to apply your skills to the payments industry, which is on fire. Just think - when was the last time you used cash at a store or merchant?
You can check us out at www.CascadeFintech.com
Responsibilities Include:
Act as point of contact for multiple clients to support the launch of their prepaid or debit card program, including supported products and features and development of new features
Collect, document, and communicate client requirements to build out the client's individual prepaid or debit card program with internal departments such as our Compliance, Technology and Operations teams and external vendors
Collect, document, and communicate client requirements to implement supported products and features for the client's individual prepaid or debit card program with internal departments
Receive and respond to client and vendor correspondences
Facilitate meetings with internal and external stakeholders. Provide meeting agendas and recaps to track project performance, and drive the successful completion of short- and long-term goals
Manage and update comprehensive project plans and other related project documentation
Job Requirements:
Ability to manage multiple priorities simultaneously
Excellent analytical and problem-solving skills
Exceptional attention to detail
Results driven and self-motivated
Exemplary written and verbal communication skills
Flexible attitude with the capability of adapting under challenging situations
Willingness to lead collaborative efforts amongst internal and external teams
Proficiency with Microsoft Office (including Word, Excel, Access and PowerPoint)
Proven ability to remain organized while multitasking and reprioritizing daily workload
Desirable
Strong knowledge of banking or prepaid products
Associate's Degree in business administration, finance, management, or related field; or at least two years related experience and/or training; or equivalent combination of education and experience
Previous experience in the Prepaid Industry with payments cards (prepaid, debit)
