Position SummaryThe Project Manager, Implementation is responsible for leading and coordinating implementation projects from planning through successful delivery. This role works cross-functionally with internal teams and key stakeholders to establish project objectives, manage timelines and dependencies, identify and resolve risks, and ensure solutions are implemented effectively.
The ideal candidate brings strong project management, communication, and problem-solving capabilities with the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities- Lead implementation projects from initiation through completion, ensuring alignment with established objectives, timelines, and business requirements.
- Develop and maintain project plans, milestones, deliverables, dependencies, and status updates.
- Coordinate activities across internal teams and stakeholders to support successful implementation and adoption.
- Identify project risks, issues, and roadblocks and drive appropriate resolution and escalation.
- Facilitate project meetings and clearly communicate progress, decisions, risks, and next steps.
- Partner with business and technical teams to understand requirements and translate business needs into actionable implementation plans.
- Support system and workflow implementations, including configuration, integration, testing, training, and go-live activities as applicable.
- Build strong relationships with stakeholders and serve as a primary point of coordination throughout the implementation lifecycle.
- Identify opportunities to improve implementation processes, workflows, and overall delivery effectiveness.
- Support post-implementation transition and ensure appropriate handoff to ongoing operational teams.
Qualifications- Bachelor’s degree or equivalent combination of education and relevant professional experience.
- Experience in project management, implementation, customer success, consulting, operations, or a related field.
- Demonstrated ability to manage projects, timelines, priorities, and multiple stakeholders.
- Strong communication, organization, and problem-solving skills.
- Ability to work effectively across business and technical teams.
- Experience working with technology, SaaS platforms, healthcare technology, or complex operational environments preferred.
- Experience supporting system implementations, workflow changes, integrations, or process improvement initiatives preferred.
- Project management certification, such as PMP, preferred.
Core Competencies- Project Management
- Implementation Planning & Execution
- Stakeholder Management
- Cross-Functional Collaboration
- Risk & Issue Management
- Process Improvement
- Business & Technical Communication
- Problem Solving
- Change & Adoption Support
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
