Project Manager

Denizen

$80K — $95K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years' experience in Residential or Commercial AV Industry preferred.
  • Strong communication and interpersonal skills required.
  • Advanced knowledge of installation and configuration of integration systems.
  • Proficient in reading technical drawings and schematics.
  • Ability to simplify technical concepts for non-technical clients.
  • Valid Driver's License with a clean driving record required.
  • Proficient in CRM software and Microsoft Office Suite.
  • Excellent organizational skills with time management and prioritization capabilities.

Responsibilities

  • Oversee entire project lifecycle for AV and technology solutions.
  • Maintain full project ownership and ensure client satisfaction.
  • Serve as the primary contact for effective communication with all stakeholders.
  • Set and manage client expectations for deliverables and timelines.
  • Implement project management best practices.
  • Maintain accurate documentation for all project changes.
  • Oversee timely procurement and staging of project materials and equipment.
  • Conduct regular site inspections for quality assurance.
  • Troubleshoot technical issues independently and provide timely solutions.
  • Ensure smooth transition to service team upon project completion.

Benefits

  • Collaborative work environment that encourages idea sharing.
  • Opportunity to work with diverse technology solutions.
  • Comprehensive training for clients on finished systems and solutions.
Full Job Description
Overview

The Project Manager position requires a results-driven professional responsible for cultivating and converting high-quality leads and opportunities. The Project Manager (PM) is responsible for overseeing the successful implementation of integration systems, ensuring client satisfaction from project inception to completion. This role requires a high level of detail orientation, organizational skills, and the ability to manage diverse technology solutions.

Core Job Responsibilities
  • Oversee the entire project lifecycle for AV and technology solutions, including control systems, whole-house audio/video, security and surveillance, lighting control and design, structured cabling, and networks.
  • Maintain full project ownership, ensuring client satisfaction throughout.
  • Act as the primary point of contact while maintaining effective communication with all stakeholders, including clients, builders, subcontractors, sales, design, and production teams.
  • Effectively set and manage client expectations, ensuring clear communication and alignment on deliverables, timelines, and outcomes
  • Implement and maintain project management best practices
  • Maintain accurate and comprehensive documentation for all project modifications, including change orders
  • Oversee the timely procurement, inspection, and staging of all project-related materials and equipment.
  • Conduct regular site inspections to ensure proper installation and adherence to quality benchmarks.
  • Thrives in a collaborative environment, contributing ideas and expertise while effectively partnering with cross-functional teams.
  • Demonstrate proficiency in addressing on-site issues and troubleshooting technical problems independently providing
    timely and effective solutions to maintain project momentum.
  • Review and redline all documentation for final engineering accuracy.
  • Ensure timely project completion and facilitate a smooth transition to the service team.
  • Oversee comprehensive system commissioning, testing, and client training.


Required Qualifications
  • 5+ years' experience preferred - Residential or Commercial AV Industry
  • Excellent communication and interpersonal skills
  • Advanced knowledge with installation and configuration of integration systems.
  • Ability to read drawings and technical schematics/prints.
  • Ability to explain complex technical concepts to non-technical clients
  • Valid Driver's License with clean driving record
  • Proficiency with CRM software and Microsoft Office Suite
  • Strong organizational skills with the ability to time manage and prioritize.
  • Experience with the following
  • Control Systems (Crestron, Savant, Control4)
  • Lighting Fixtures and Control Systems (Lutron Homeworks)
  • Distributed Audio/Video and Home Theater
  • Security Systems

Physical Requirements
  • Stand or walk 70% and sit 30% of the time
  • Lift and carry up to 75 lbs.

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