5+ years' experience in Residential or Commercial AV Industry preferred.
Strong communication and interpersonal skills required.
Advanced knowledge of installation and configuration of integration systems.
Proficient in reading technical drawings and schematics.
Ability to simplify technical concepts for non-technical clients.
Valid Driver's License with a clean driving record required.
Proficient in CRM software and Microsoft Office Suite.
Excellent organizational skills with time management and prioritization capabilities.
Responsibilities
Oversee entire project lifecycle for AV and technology solutions.
Maintain full project ownership and ensure client satisfaction.
Serve as the primary contact for effective communication with all stakeholders.
Set and manage client expectations for deliverables and timelines.
Implement project management best practices.
Maintain accurate documentation for all project changes.
Oversee timely procurement and staging of project materials and equipment.
Conduct regular site inspections for quality assurance.
Troubleshoot technical issues independently and provide timely solutions.
Ensure smooth transition to service team upon project completion.
Benefits
Collaborative work environment that encourages idea sharing.
Opportunity to work with diverse technology solutions.
Comprehensive training for clients on finished systems and solutions.
Full Job Description
Overview
The Project Manager position requires a results-driven professional responsible for cultivating and converting high-quality leads and opportunities. The Project Manager (PM) is responsible for overseeing the successful implementation of integration systems, ensuring client satisfaction from project inception to completion. This role requires a high level of detail orientation, organizational skills, and the ability to manage diverse technology solutions.
Core Job Responsibilities
Oversee the entire project lifecycle for AV and technology solutions, including control systems, whole-house audio/video, security and surveillance, lighting control and design, structured cabling, and networks.
Maintain full project ownership, ensuring client satisfaction throughout.
Act as the primary point of contact while maintaining effective communication with all stakeholders, including clients, builders, subcontractors, sales, design, and production teams.
Effectively set and manage client expectations, ensuring clear communication and alignment on deliverables, timelines, and outcomes
Implement and maintain project management best practices
Maintain accurate and comprehensive documentation for all project modifications, including change orders
Oversee the timely procurement, inspection, and staging of all project-related materials and equipment.
Conduct regular site inspections to ensure proper installation and adherence to quality benchmarks.
Thrives in a collaborative environment, contributing ideas and expertise while effectively partnering with cross-functional teams.
Demonstrate proficiency in addressing on-site issues and troubleshooting technical problems independently providing timely and effective solutions to maintain project momentum.
Review and redline all documentation for final engineering accuracy.
Ensure timely project completion and facilitate a smooth transition to the service team.
Oversee comprehensive system commissioning, testing, and client training.
Required Qualifications
5+ years' experience preferred - Residential or Commercial AV Industry
Excellent communication and interpersonal skills
Advanced knowledge with installation and configuration of integration systems.
Ability to read drawings and technical schematics/prints.
Ability to explain complex technical concepts to non-technical clients
Valid Driver's License with clean driving record
Proficiency with CRM software and Microsoft Office Suite
Strong organizational skills with the ability to time manage and prioritize.
Experience with the following
Control Systems (Crestron, Savant, Control4)
Lighting Fixtures and Control Systems (Lutron Homeworks)
