Project Manager - Debit Operations Network Releases

About the Team:

Our team manages the foundational ecosystem of standards, technologies, and rules enabling secure, efficient global commerce across thousands of issuer, acquirer, and processor partners. Dedicated to maintaining network integrity and driving innovation in payment standards, we orchestrate seamless collaboration across internal product, technology, delivery, and NetDocs teams. We drive the operational implementation of major network releases, ensuring meticulous planning, governance adherence, rigorous certification, proactive communication, and comprehensive support for all quarterly network mandates to deliver reliable payment experiences worldwide.

Responsibilities:

• Drive the end-to-end delivery framework for network releases to ensure mandates are well-managed and partners are supported. Release activities include:
  • Collaborate with technical teams to define network and gateway release schedules, ensuring broad communication and the successful establishment of internal milestones.
  • Collaborate with delivery teams to ensure the timely submission of change requests, ensuring full adherence to governance standards and requirements.
  • Oversee the rigorous revision of Operating Rules and technical documentation to ensure clarity and accuracy.
  • Provide proactive communication and expert guidance to network participants throughout the release lifecycle to facilitate the successful integration of enhancements.
  • Partner with the NetDocs team to facilitate the efficient and timely dissemination of network release documentation and communications to all network participants.
  • Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
  • Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
  • Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
  • Leveraging problem solving and influencing skills to ensure project plans deliver on intent
  • Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
  • Building relationships and collaborating with key stakeholders to ensure delivery of commitments
  • Exhibit outstanding influencing skills to effectively drive project / program efforts
  • Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
  • Display a passion for coaching and developing a team of associates through their leadership style
  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 7 Years Project Management experience

Preferred Qualifications:

• Masters or MBA degree
• At least 8 years of Project Management experience
• PMP, Lean, Agile or Six Sigma certification
• At least 3 years of People Management experience
• At least 1 year of experience with Adobe Framemaker and Adobe Acrobat Pro
• At least 1 year of experience with Google applications such as Doc, Sheets, Slides, Drawio, etc.

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.