Job Description:The Project Manager is responsible for leading the end-to-end delivery of projects across CSI, including internal, departmental, and customer-facing initiatives. This role ensures projects are delivered successfully-from initiation through closure-while managing timelines, risks, and stakeholder expectations. This individual will manage multiple, complex, cross-functional projects and work closely with internal teams, customers, and senior leadership to drive results.
Key ResponsibilitiesProject Initiation- Drive effective hand over from project sponsors
- Lead and facilitate project kickoff meetings
Project Planning- Develop and refine project plans based on scope, complexity, and impact
- Assign team members to appropriate project roles
- Review project plans and key milestones with customers
- Identify and align on critical success factors
Project Execution- Establish and manage overall project setup
- Maintain regular communication with project teams to ensure progress
- Proactively identify and manage risks, issues, and dependencies
Monitoring & Controlling- Track project progress against plan, scope, and timeline
- Review time reporting to ensure alignment with planned effort
- Lead regular internal and client status meetings
- Provide consistent written status updates
- Escalate risks and issues that may impact project success
Project Close- Lead post-project reviews to capture lessons learned
- Collect customer feedback and measure satisfaction
Continuous Improvement & Leadership- Contribute to improving project management processes, tools, and methodologies
- Identify opportunities to increase efficiency, cost savings, and profitability
- Mentor and support other Project Managers as needed
- Serve as a backup to department leadership when required
Required Qualifications- 4+ years of experience managing multiple, complex projects
- Proven ability to manage cross-functional initiatives and stakeholders
- Strong communication, organization, and problem-solving skills
- Ability to manage competing priorities and drive projects to completion
- Bachelor's degree or equivalent experience
Preferred Qualifications- PMP (Project Management Professional) or CAPM certification
- Experience in financial services, fintech, or technology environments
- Familiarity with project management tools and Agile methodologies
What Success Looks Like- Projects delivered on time, within scope, and on budget
- Strong stakeholder relationships and communication
- Proactive risk management and issue resolution
- Continuous improvement of project processes
Work Environment- Interaction with internal teams, external customers, and senior leadership
- Ability to manage multiple projects simultaneously in a dynamic environment
- Travel required approximately 20% of the time
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary
