The Project Manager develops strong customer and stakeholder relationships, earning trust through collaboration and consistent delivery. They are recognized as a valuable contributor and leader who brings clarity and alignment to cross-functional work.This role delivers projects of moderate scope, complexity, and financial magnitude, exercising appropriate autonomy while ensuring decisions and actions remain aligned with project governance and organizational expectations. It represents the progression step between the Project Coordinator and Senior Project Manager roles.
Responsibilities include:- Responsible for the on-time delivery of projects and maximizing customer satisfaction.
- Develop detailed project plans, schedules, resource allocations, and budgets.
- Lead project team activities, ensuring deliverables meet quality, scope, and timeline expectations.
- Monitor progress, track milestones, and adjust plans as needed.
- Coordinate cross-functional contributions and ensure accountability across teams.
- Build commitment through collaboration, engaging stakeholders early and fostering shared ownership of deliverables.
- Navigate moderate levels of ambiguity, aligning diverse perspectives toward common outcomes.
- Identify project risks, dependencies, and issues; create mitigation plans and escalate when necessary.
- Evaluate and manage scope changes through the change order processes.
- Foster a collaborative environment that encourages open communication and problem- Provide day-to-day leadership for internal team members and external contributors.
- Ensure adherence to Project Management Office standards, project governance requirements, and organizational methodologies.
- Conduct quality reviews of deliverables, documentation, and processes.
- Identify opportunities to improve project workflows, efficiency, and predictability.
- Lead resolution of product or manufacturing issues by leveraging technical understanding, coordinating cross-functional teams, and developing creative solutions to keep projects on schedule.
- Develop strong, trust-based relationships with customers by maintaining open communication, understanding their needs, and delivering on commitments.
- Provide clear, timely updates to customers and internal stakeholders, supporting alignment and informed decision-making.
Knowledge, Skills and Abilities:- Bachelor's degree in engineering (preferred) or a minimum of 5 years of related industry experience in a technical or manufacturing environment. A Project Management Professional (PMP) certification is preferred.
- Project management experience preferred, with demonstrated ability to apply standard project management processes, tools, and methodologies.
- Experience in the valve, actuator, and controls manufacturing industry is considered a strong asset.
- Understanding of the EPC (Engineering, Procurement & Construction) market, including customer expectations, commercial considerations, and project execution models.
- 5+ years of experience working directly with paying customers in a project-based environment, demonstrating strong customer service orientation and relationship-building skills.
- Manufacturing environment experience preferred, particularly in roles involving procurement, engineering, operations, or customer service.
Functional/Technical Skills - Applies solid technical and industry knowledge to make informed decisions, interpret engineering or manufacturing information, and guide teams toward feasible solutions. Understands components, processes, and constraints relevant to valves, actuators, controls, and EPC project environments.
Customer Focus - Builds strong, trust-based relationships with customers by understanding their needs, managing expectations, and delivering on commitments. Anticipates customer concerns and responds with professionalism and urgency to maintain satisfaction and long-term partnerships
Planning/Priority Setting - Effectively scopes work, creates detailed schedules, allocates resources, and sequences tasks to drive predictable outcomes. Anticipates obstacles in advance and plans accordingly to keep projects on track.
Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; doesn't blame others for his/her own mistakes or misrepresent him/herself for personal gain.
Leadership - Builds commitment and drives results without direct authority by establishing credibility, aligning stakeholders, and using collaboration, logic, and relationship skills to gain buy-in and move work forward.
