PROJECT MANAGER / ACCESSIBILITY GOVERNANCE LEADThe Project Manager / Accessibility Governance Lead will lead an enterprise-wide digital accessibility and ADA compliance initiative supporting a municipal government environment. The Project Manager will oversee project planning, stakeholder coordination, accessibility governance, policy development, remediation planning, training, and implementation activities.
This position will serve as a primary point of coordination across project teams, client stakeholders, departments, vendors, and other partners while helping establish sustainable accessibility policies, standards, processes, and governance practices.
Key responsibilities include:1. Project Management and Delivery:- Lead project planning, scheduling, coordination, and execution across multiple accessibility workstreams.
- Manage project milestones, deliverables, priorities, risks, and dependencies.
- Coordinate accessibility assessment, remediation, governance, training, monitoring, and advisory activities.
- Facilitate project meetings and provide regular status updates to project stakeholders.
- Coordinate multidisciplinary technical and nontechnical project resources.
2. Accessibility Governance and Strategy:- Lead development and implementation of enterprise digital accessibility governance strategies.
- Support development of accessibility policies, standards, operational processes, and workflows.
- Support development of an Enterprise Digital Accessibility Assessment and Strategic Roadmap.
- Establish processes for accessibility review, remediation prioritization, monitoring, and ongoing compliance.
- Provide guidance regarding accessibility considerations in procurement and third-party technology.
- Help establish sustainable accessibility practices that can be incorporated into ongoing City operations.
3. Stakeholder Engagement and Organizational Support:- Engage stakeholders across multiple departments and organizational levels.
- Facilitate accessibility planning sessions, workshops, and stakeholder discussions.
- Translate accessibility requirements into practical recommendations for technical and nontechnical audiences.
- Support accessibility awareness, organizational change, training, and knowledge transfer.
- Coordinate with vendors and other external stakeholders regarding accessibility requirements and remediation.
Required qualifications to be successful in this role:- Demonstrated experience managing complex digital accessibility, technology, compliance, consulting, or related initiatives.
- Experience supporting enterprise-level accessibility programs or initiatives.
- Strong knowledge of ADA Title II and WCAG 2.1 Level AA accessibility requirements.
- Experience developing or implementing accessibility policies, governance frameworks, operational processes, or organizational standards.
- Demonstrated ability to manage multiple concurrent workstreams and stakeholder groups.
- Strong stakeholder engagement and facilitation skills.
- Ability to translate technical and regulatory requirements into business-friendly recommendations.
- Excellent written and verbal communication skills.
- Ability to work collaboratively with technical teams, leadership, vendors, content owners, and other stakeholders.
Preferred skills include:- Experience supporting municipal, local government, state government, or other public-sector organizations.
- Experience leading enterprise ADA Title II or digital accessibility initiatives.
- Experience developing accessibility strategic roadmaps or transition plans.
- Experience with accessibility governance, procurement, remediation, monitoring, and training.
- Relevant project management and/or accessibility certifications.
