Why You Will Love this Job
Program Management and Governance
- Provide global oversight of the Expense and Corporate Card programs, managing day-to-day operations, program governance, and strategic initiatives in alignment with company policies, financial controls, and business objectives.
- Develop, maintain, and enhance documentation, procedures, tools, and controls supporting global expense management and corporate card programs.
- Benchmark industry practices and implement process improvements to strengthen operational efficiency, compliance, and the employee experience.
- Analyze program performance and compliance, leveraging reporting and data-driven recommendations to identify risks, address gaps, and drive continuous improvement.
- Oversee operational support for corporate card inquiries, expense-related questions, employee profile maintenance, and reimbursement issues, ensuring timely resolution.
- Support mergers, acquisitions, divestitures, and other organizational changes through the implementation and separation of expense management systems, processes, and financial controls.
- Manage global corporate card provider relationships, monitor service-level agreements and contractual compliance, and resolve operational issues.
- Develop and communicate corporate card and expense program metrics, providing actionable business intelligence to stakeholders.
- Monitor aging transactions, outstanding expense reports, delinquent accounts, and other operational exceptions; coordinate appropriate follow-up and escalation.
- Oversee the quality and accuracy of team deliverables, provide coaching and guidance, and recommend corrective actions as appropriate.
- Resolve escalated employee expense and reimbursement concerns in collaboration with Finance, Accounts Payable, HR, and other stakeholders.
- Lead or support additional business operations projects and corporate initiatives as assigned.
Concur Expense Administration and Systems Management
- Manage the Concur Expense business relationship, including contract oversight, system governance, and coordination of internal audit activities.
- Lead initiatives to consolidate and standardize expense operations on a global Concur platform.
- Collaborate with IT, Concur representatives, and other service providers to configure and maintain the expense management system to meet organizational requirements, including policy enforcement, expense tracking, approval workflows, and reporting.
- Oversee system administration, configuration, and process enhancements to support accurate expense processing, effective controls, and operational efficiency.
- Develop and maintain training materials, resources, and communications to educate employees and stakeholders on Concur Expense processes and requirements.
- Monitor system performance and identify opportunities to improve automation, self-service capabilities, reporting, and the overall expense management process.
Expense Policy Alignment and Compliance
- Develop, review, and maintain global expense and corporate card policies, procedures, and supporting guidance.
- Partner with HR, Finance, Legal, and regional stakeholders, as appropriate, to maintain consistent global standards while addressing regional regulatory and business requirements.
- Communicate policy requirements and reinforce employee and management accountability for compliance.
- Monitor expense and corporate card activity to identify policy violations, control gaps, and opportunities to improve compliance.
- Coordinate corrective actions and escalation of noncompliant activity in accordance with established policies and procedures.
- Identify opportunities to strengthen financial controls, reduce inappropriate spending, and improve expense program governance.
Stakeholder and Financial Operations Collaboration
- Serve as a primary point of contact for expense management and corporate card program matters, coordinating with internal stakeholders, financial institutions, card providers, and Concur.
- Partner with Finance and Accounts Payable to support accurate expense accounting, employee reimbursements, corporate card payments, and financial reporting.
- Collaborate with HR and IT to support employee data integrations, system access, approval routing, and organizational changes affecting expense processes.
- Coordinate with procurement and business stakeholders, where applicable, to align corporate card usage with purchasing controls and established financial procedures.
- Use program reporting and transaction analysis to identify control weaknesses, process inefficiencies, financial risks, and cost-saving opportunities.
Global Program Transformation and Continuous Improvement
- Lead and support global expense and corporate card transformation initiatives, including system implementations, process standardization, and operational transitions.
- Assess the impact of organizational restructuring, acquisitions, divestitures, and business separations on expense systems, card programs, reimbursement processes, banking arrangements, and financial controls.
- Develop implementation and transition plans that maintain continuity of employee reimbursements, corporate card operations, accounting, and reporting.
- Identify opportunities to improve program scalability, strengthen governance, reduce manual effort, and enhance the employee and stakeholder experience.
- Provide subject-matter expertise and recommendations to leadership on expense management, corporate card operations, program risks, and process improvements.
Required Experience and Qualifications
- Bachelor's degree and 5+ years of work experience.
- Demonstrated knowledge of global expense management, corporate card programs, financial controls, and related policies and procedures.
- Strong experience administering and supporting Concur Expense, including system configuration, reporting, workflow management, and process improvement.
- Experience with ERP systems, preferably SAP, and integrations involving HR, Finance, Accounts Payable, and expense management platforms.
- Understanding of corporate card operations, provider relationships, payment processes, delinquency management, and compliance monitoring.
- Experience supporting global programs, organizational change, system implementations, and business transformation initiatives.
- Strong written and verbal communication skills, with the ability to work effectively across functions, regions, and levels of the organization.
- Proficiency in Microsoft Office applications, particularly Excel, and experience with reporting and data analysis.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Rehlko hires candidates only in states where we have an established business presence. We do not hire candidates residing in the following states: AK, AR, DE, HI, ME, ND, NE, VT, WV, WY.Remote work opportunities are also unavailable for these locations.
The Salary range for this position is $79,500.00-$100,450.00.The specific Salary rate offered to a candidate may be influenced by a variety of factors including the candidates experience, their education, and the work location.
