Project Coordinator - Utility Systems & Solutions We are looking for a Project Coordinator. This position will be hybrid based in Wendell, NC. You'll make an impact by: This Project Coordinator will be responsible for developing quick, high-level resolutions to our customers' nonconformance and warranty related issues. This role will work within the Siemens SI EA business unit and will support products such as low voltage and medium voltage air insulated and gas insulated switchgear and associated auxiliary pieces of equipment in the Siemens solution.
- Ability to lead high level customer resolution by orchestrating interactions between engineering, research and development, project management, sales, manufacturing and other departments
- Driving closure of customer site punch lists per Siemens processes
- Work with our factories, suppliers and quality teams to develop and implement corrective and preventive actions
- Improve departmental processes by reviewing best practices and looking for ways to improve the overall structure through efficiency enhancements and other methods.
- Provide frequent updates to all stakeholders during the correction steps for the customer
- Work closely with field service teams and vendors to align materials and methods of correction
- Not only provide ownership in driving resolution for our customers in a timely fashion but by also performing in the most cost-effective way to ensure visibility of after delivery cost reduction for Siemens
- Up to 10% travel to discuss high profile customer issues to ensure customer relations stay positive
You'll win us over by having the following qualifications: Basic Qualifications: - Bachelor's degree or higher preferred
- 1+ years of Customer service experience within a fast-paced environment
- Project Management skills with excellent Business acumen
- High level computer skill (SAP and/or Salesforce experience a plus)
Preferred Qualifications:
- 1+ years of experience in Project Management or Coordination
- Ability to handle multiple tasks while maintaining organization and control
- Strong verbal skills to aid in customer communications
- Strong leadership skills to bring multiple teams together for resolution identification to complex customer issues
You'll Benefit FromSiemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $61,547 - $105,509 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
