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Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance

Position Summary

The Project Coordinator serves as a primary commercial point of contact throughout the project lifecycle, helping coordinate communication, contracts, scope documentation, billing readiness, and customer expectations. This role works closely with Project Managers, Operations, Audit, Accounting, and Leadership Teams to help ensure projects are delivered successfully from initial opportunity through final collection.

Responsibilities

• Manage new project opportunities and customer intake.
• Build and maintain relationships with customers, consultants, adjusters, and stakeholders.
• Attend site meetings and provide project communication and updates.
• Coordinate Commercial Service Agreements, Rate Sheets, and Scope Documents.
• Assist with scope development, change orders, and project documentation.
• Support project financial projections and maintain version control of approvals.
• Coordinate with Project Management regarding schedules, project expectations, and risks.
• Ensure required documentation is prepared for progress and final billing.
• Assist with customer follow-up and collection efforts.
• Represent SERVPRO® Team Friermuth professionally while maintaining compliance with company policies and brand standards.

What Success Looks Like

• Strong customer relationships and communication.
• Organized and accurate project documentation.
• Proactive problem-solving and ownership of outcomes.
• Effective coordination between customers, operations, accounting, and leadership.
• Timely documentation, billing readiness, and project closeout.
• Consistent protection of the SERVPRO® brand and customer experience.

Qualifications

• Experience in restoration, construction, project coordination, property management, insurance, or related fields preferred.
• Strong communication and relationship-building skills.
• Excellent organizational and time management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and business software systems.
• High attention to detail and commitment to follow-through.

Base Salary + Performance-Based Commission: The salary listed reflects the base salary portion of the compensation package. In addition to base salary, this position is eligible for performance-based commission opportunities tied to successful project outcomes, customer satisfaction, and profitable project execution. Commission opportunities are designed to reward strong individual contribution, accountability, and project success. A general overview of the compensation plan will be provided during the hiring process.

Compensation: $90,000.00 per year

Picture yourself here fulfilling your potential

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.