Programmer Analyst I - Store Systems

URM Stores, Inc.

• $89K — $99K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-5 years of experience in supporting or developing store systems, preferably in grocery or retail.
  • Hands-on experience with POS systems and payment processing environments.
  • Experience in developing or supporting APIs and service-oriented architectures.
  • Strong troubleshooting skills across applications, integrations, and data flows.
  • Working knowledge of SQL and relational databases.
  • Familiarity with REST services, JSON, and integration patterns.
  • Ability to support production systems in a fast-paced environment.

Responsibilities

  • Develop, test, and maintain code for store systems and integrations.
  • Provide Level 2 and Level 3 support for POS and store applications.
  • Troubleshoot production issues and drive root cause resolution.
  • Support POS platforms, payment processing systems, and back-office systems.
  • Assist with configuration, deployment, and upgrades of store technologies.
  • Build and support APIs and integration services connecting store systems to enterprise platforms.
  • Document systems, processes, and support procedures.

Benefits

  • 100% coverage of Medical/Dental/Vision/RX Insurance premiums for employees and over 93% for dependents.
  • 401k Retirement Plan with up to 9% company match.
  • Paid vacation, holidays, and personal days.
  • Paid Sick Days and a Paid Volunteer Service Day.
  • Company-sponsored activities and events for employees and families.
Full Job Description
Job Type

Full-time

Description

Programmer Analyst to join our ever growing Store Systems team here at our Corporate office in Spokane, WA. You'll support the core systems that keep stores running. This role focuses on development, support, and integration of store technology including POS, payments, and data flows across the enterprise.

You'll work inside a product team that owns store systems end to end. That means you build it, support it, and improve it. You will handle day-to-day issues, deliver enhancements, and help stabilize operations across member stores.

This is an a career role with real production responsibility.

Key Areas of Responsibility:

Application Development & Support
  • Develop, test, and maintain code supporting store systems and integrations.
  • Provide Level 2 and Level 3 support for POS and store applications.
  • Troubleshoot production issues and drive root cause resolution.
  • Participate in on-call rotation for store systems support.

Store Systems (POS & Payments)
  • Support POS platforms, payment processing systems, and store back-office systems.
  • Assist with configuration, deployment, and upgrades of store technologies.
  • Work with vendors and internal teams to resolve system defects and outages.
  • Ensure uptime and performance across store environments.

Integration & Data Interchange
  • Build and support APIs and integration services connecting store systems to enterprise platforms.
  • Maintain data flows between POS, ERP, warehouse, and reporting systems.
  • Troubleshoot data issues across interfaces and downstream systems.
  • Support file-based and real-time integrations.

Reporting & Analytics Support
  • Assist in development and support of operational and financial reporting tied to store systems.
  • Validate data accuracy across POS and enterprise systems.
  • Support data extraction and transformation for analytics use cases.

Team & Delivery
  • Work within a product team structure with shared ownership and accountability.
  • Participate in sprint planning, backlog grooming, and delivery cycles.
  • Document systems, processes, and support procedures.
  • Follow coding, testing, and deployment standards.

Required Qualifications:
  • 1-5 years of experience supporting or developing store systems (grocery or retail preferred).
  • Hands-on experience with POS systems and payment processing environments.
  • Experience developing or supporting APIs and service-oriented architectures.
  • Strong troubleshooting skills across applications, integrations, and data flows.
  • Working knowledge of SQL and relational databases.
  • Familiarity with REST services, JSON, and integration patterns.
  • Ability to support production systems in a fast-paced environment.

Preferred Qualifications:
  • Experience in grocery retail or cooperative environments.
  • Exposure to POS platforms such as NCR, Toshiba, RORC or ECRS.
  • Experience with integration platforms (Boomi, MuleSoft, or similar).
  • Knowledge of payment technologies (credit, debit, EMV, settlement flows).
  • Familiarity with cloud platforms and modern architecture patterns.

Core Competencies:
  • Problem solving, you don't stop at symptoms.
  • Ownership, you take issues through resolution.
  • Communication, clear and direct with both IT and business teams.
  • Discipline, you follow process and document your work.
  • Curiosity, you want to understand how the whole system works.

Why This Role Matters:

Store systems are where revenue happens. If POS or payments fail, stores stop. This role sits right in that critical path. You will have direct impact on store operations every day.

We work in a supportive team environment and in addition to our amazing culture, our employees enjoy many perks, and below are a few of the highlights of our complete compensation package:
  • An employee's pay position within the salary range will be based on several factors including, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, and business or organizational needs. Salary $43 - $48 hourly, Depending on experience plus so much more!
  • Insurance Benefits - So that our non-union employees have more to take home from their paycheck, URM pays 100% of the Medical/Dental/Vision/RX Insurance premiums for the employee and over 93% for the employee's dependents!
  • 401k Retirement Plan with an amazing Company match up to 9% of your annual salary!
  • Subsidized Life Insurance for employees and great rates for the employee's family.
  • Company paid Long-Term Disability insurance.
  • Short-Term Disability and Cancer Insurance available.
  • Life Flight Insurance at Special Rate.
  • Great vacation plan!
  • Six Paid Holidays and four Paid Personal Holidays.
  • Paid Sick Days.
  • Paid Volunteer Service Day! Get paid to volunteer at your favorite non-profit!
  • Experience enjoyable Company sponsored activities through events like URM March Madness Brackets, Family Hockey Night with the Chiefs, Holiday Mingle & Jingle with great raffle giveaways, Summer Evening Wine & Music Event, and Winter Break Movie Night, which are just a glimpse of the fun we have to offer for employees and their families!
  • Plus, enjoy a variety of Corporate discounts, from gym memberships, cell phone plans, to computer discounts!
  • We also offer an Amazing Employee Discount Program at our Company-owned Grocery Stores!!!!

Salary Description

Salary $43 - $48 hourly DOE

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