UCLA Health

Program Supervisor - HIV Services

UCLA Health$70K — $145K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Healthcare Administration, Business, Public Health, or related field.
  • 2-3 years of supervisory experience leading staff.
  • 5 years of experience in HIV case management or related client services.
  • Deep understanding of HIV case management and benefits coordination.
  • Experience managing grant-funded programs, including compliance and reporting.
  • Proficiency in data systems and EHR platforms for reporting and quality improvement.
  • Strong verbal and written communication skills.

Responsibilities

  • Provide operational oversight and leadership for HIV programs.
  • Supervise staff on the HIV Care Team.
  • Manage the delivery of HIV case management and care coordination services.
  • Oversee program processes and ensure compliance with funding requirements.
  • Collaborate with clinical and outreach teams for integrated service delivery.
  • Evaluate staff performance and provide mentorship and guidance.
  • Drive continuous quality improvement and represent the program in stakeholder meetings.

Benefits

  • Comprehensive healthcare coverage.
  • Retirement savings plan with employer matching.
  • Generous paid time off and holidays.
  • Professional development and training opportunities.
  • Employee wellness programs.
Full Job Description
General Information

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Work Location: Venice, CA, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday-Friday, 8:00am-5:00pm

Posted Date

06/22/2026

Salary Range: $70900 - 145200 Annually

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

31471

Primary Duties and Responsibilities

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Take on a key role, while making a difference in the community, as a Program Supervisor - HIV Services with our Venice Family Clinic.

Key Duties:

  • Provides operational oversight, program leadership, and subject matter expertise for the enterprise HIV programs.
  • Directly supervises HIV Care Team staff.
  • Manages the end-to-end delivery of HIV case management, care navigation, and benefits coordination services, ensuring compliance with federal, county, and other funding requirements.
  • Serves as both an operator and advisor, overseeing program processes, monitoring contract and grant deliverables, managing budgets, and implementing program policies and workflows.
  • While not directly managing clinical, testing, or harm reduction services, the role collaborates closely with these teams to ensure integrated, client-centered service delivery.
  • Acts as a co-evaluator for all staff within the program, providing performance feedback, guidance, and mentorship.
  • Drives data quality, reporting, and continuous quality improvement activities, develops staff training, and represents the program in internal and external stakeholder meetings, community coalitions, and consortia. Integrates operational oversight, program compliance, and strategic guidance to ensure high-quality service delivery and alignment with organizational priorities and the National HIV/AIDS Strategy.


Our Common Ground Department encompasses a range of programs focused on HIV case management, benefits coordination, and community-based outreach, prevention, and harm reduction services. The department operates under the leadership of the Department Manager, who provides technical supervision and overall program management. The Sr. Program Specialist, HIV Services plays a critical role within this department, providing operational oversight, guidance, and coordination across programs while serving as a co-evaluator for staff. The department works closely with internal clinical teams, external partners, and community stakeholders to ensure integrated, client-centered service delivery, compliance with federal, county, and other grant requirements, and alignment with organizational goals and the National HIV/AIDS Strategy.

Salary range: $70,900 - $145,200 Annual

Job Qualifications

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Requirements:
  • Bachelor's degree in Healthcare Administration, Business, Public Health, or related field.
  • 2-3 years of supervisory experience leading and overseeing staff.
  • 5 years of relevant experience, including direct experience in HIV case management, benefits coordination, or related client services.
  • Deep understanding of HIV case management, benefits coordination, and related community-based services, including familiarity with federal, state, and local funding requirements.
  • Experience managing grant-or contract-funded programs, including monitoring deliverables, ensuring compliance, tracking budgets, and preparing reports for funders.
  • Proficiency in data systems and EHR platforms, with the ability to ensure data accuracy, generate reports, support continuous quality improvement (CQI), and troubleshoot data issues.
  • Ability to work effectively across departments.
  • Understanding of applicable federal, state, county, and city regulations, privacy standards, and organizational policies, with the ability to ensure staff adherence and program compliance.
  • Strong verbal and written communication skills
  • Skill in identifying programmatic or operational challenges, developing solutions, streamlining workflows, and implementing procedures to enhance efficiency and service quality.
  • Experience supporting continuous quality improvement (CQI) initiatives.

Preferred:

  • Master's degree in Healthcare Administration, Business, Public Health, or related field preferred.
  • Experience in community-based or public health settings, including exposure to federal, state, or local HIV programs.
  • Experience using EPIC, data systems and electronic health records (EHR).
  • Bilingual language skills in Spanish.


As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.

About UCLA Health

UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
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