Job DescriptionBAE SYSTEMS is looking for experienced IT Program Managers on our technology-based program supporting a key government customer. This program will deliver engineering services for network infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, data center hosted servers, multi-Cloud services as well as virtualized applications, and storage systems. Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery. This is a fast paced, challenging, and career rewarding experience to be able to provide top solutions on one of the most complex and high profile programs within the government.
Duties include, but are not limited to:
- Ensuring that Contractor tasks are completed within the deadlines, tasking guidance from the Government is clear and unambiguous, contract personnel are qualified to perform the tasks, and potential personnel problems are preempted.
- Consulting and coordinating with the appropriate Task Manager for problem resolution, task scheduling, new resource requirements, training needs, and task clarification.
- Establishing and implementing streamlined processes and procedures enabling the Contractor to rapidly respond to surge requirements for increased contract personnel. Assure SLA requirements are met.
- Consulting with users, management, vendors, and technicians to assess engineering and infrastructure needs and system requirements.
- Direct daily operations of department by: analyzing workflow, establishing priorities, developing standards and setting deadlines.
- Assigning and reviewing the work of network architects, engineers, and instlallers
The right candidate plans, directs, and coordinates computer-related activities including electronic data processing, information systems, systems analysis, and computer programming. Performs day-to-day management of the program, and develop long-term and strategic objectives to ensure that end user requirements will be satisfied in future years of the contract. Incumbents perform horizontal integration planning, and interface with other functional areas, ensuring that technical solutions and schedules are implemented in a timely manner.
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Required Skills and EducationA Bachelor's or Master's degree are preferred with a minimum of sixteen (16) year's relevant experience with the following skillsets:
- Experience as Project Manager, setting up ServiceNow projects, and facilitating sprint planning
- Ability to monitor projects, identify risks, and communicate effectively to customers, stakeholders, and project teams
- Outstanding communication skills, articulating complex issues to various audiences
- Experience leading and managing enterprise-level projects using Project Management Framework (PMF) or Lean Agile
- Administration and Management - Experience suporting configuration management and governance boards
- Supportiing meetings and boards including; Creating agendas, capturing meeting notes and minutes, and dissementiing meeting minutes
- LIasing with customer management teams to engage and lead process inmprovements
- Perform data gathering and analysis to provide management support and responses to various data inquiries.
- Updating setaing charts, work station assignments, organizational charts and profile & account management
- Creation and execution of organizational support processes to include check in and check out procedures and updating of organizational web sites
- Developing and editing content for presentations and reports
- ensuring accuracy and timeliness of briefing materials
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Coordination - Adjusting actions in relation to others' actions.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Preferred Skills and Education- PMP, Agile, ITIL or other related Certifications preferred
- Quality processes including ISO, Six Sigma, CMMi
- Knowledge in the entire development system life cycle
- Strong track record of understanding and interest in current and emerging technologies
- Creating and managing a shared pool of internal and subcontract resources
- Experience working with the government
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
