Full Job Description
Job Summary
Landis+Gyr is seeking an experienced Program Manager who will be responsible for overall daily planning and execution of Landis+Gyr service contracts and ownership of client relationship for delivery of any new products or solutions available from Landis+Gyr. The Program Manager is responsible for all Landis+Gyr customer interface, subcontracts, subsequent new business expansion build out, operations and maintenance of the network. The Program Manager is able to effectively interact with all levels of the customer organization to whom Landis+Gyr delivers its services or obtains utility subcontracted services in support of that contract. The Program Manager prepares and submits annual operations budgets, delivers the pro forma revenue stream, supervises on-site personnel and coordinates the activities of sub-contractor and customer personnel assigned to the contract. The role is accountable for customer satisfaction which is driven by strong execution of contract(s) to deploy technical smart grid solutions for customers. This includes analysis and reporting of the financial performance of the program, weekly status reporting, and hands-on management of the efforts of the program team to meet the contractual requirements. This role will need to be onsite in Dallas, Texas a few days a week.
Key Responsibilities and Accountabilities:
• Coordinates all business and programmatic activities in maintaining cost, quality, and schedule parameters.
• Leads, directs, and manages the installation, maintenance and performance of the network in accordance with the utility's schedule for economic justification of the project and the Company's fiscal plan.
• Develops, executes and conducts a scheduled periodic review of the deployment and imposes proactive scheduled maintenance and operational tests to ensure system performance.
• Develops topics for and conducts weekly meetings with customers, monthly meetings with corporate headquarters and special meetings as necessary. This demands an ability to de- conflict competing interests and prioritize the efforts of all participants along with necessary fiscal, physical, and personnel resources.
• Manage a large or multiple projects within the scope of a customer account or surrounding region.
• Have oversight responsibilities for matrixed project teams that involve multiple projects and assigned resources.
• Significant time will be spent working closely with the customer to develop program schedules, program management plans, deployment plans, materials forecasts and other plans.
• Provide significant leadership and will be seen as a leader and proven mentor as well as someone who is a trusted, collaborative partner with our customers while managing customer expectations.
• Seasoned skills and business acumen to lead sizeable programs.
• Is responsible for all personnel actions including the employment and release of personnel in the program management team.
• Is responsible for ensuring that the program remains on schedule, meets all performance metrics established in the contract, and stays within the allocated budget.
• Performs other duties or responsibilities as assigned or required.
Company Values:
• Supports and adheres to Company's core values.
• Supports and adheres to Company's Code of Conduct and Ethics Policy.
• Represents Company in a positive, professional manner when working with both internal and external customers.
Education and Experience:
• Bachelor's degree in electrical, network, systems, computer, or related business field
• 7+ years of experience in Project Management or a similar multi-disciplined business environment leading and managing a customer account.
• Experience in the utility or similar regulated industry is a plus and benefits the individual, as well as the goals of the program and corporation.
• A combination of education and experience may be considered.
Certifications/Licenses:
• PMP Certification
Preferred Qualifications:
• Advanced Computer knowledge and Network skills
• Advanced Microsoft Office Suite
• Demonstrated ability to effectively communicate both verbally and in writing.
Working Conditions/Physical Requirements:
• Working Conditions: Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc.
• Physical Requirements: Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 10 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodation is provided for individuals with disabilities to perform the essential functions.
• Personal Protection Equipment/Other OHSAS Safety Requirements: Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boats, gloves, hearing protection, and others.
Landis+Gyr is a global leader in energy management solutions, operating in over 30 countries and headquartered in Switzerland. We are thrilled that you've considered Landis+Gyr to be a part of your professional journey. As a part of the L+G family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.
Pay is in the range of $127,100 - $168,875 per year. The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.
Job Title: Program Manager
Requisition ID: 22231
Location:
