Position SummaryProgram Manager – AV/EV Segment
Location – Remote
Travel – 25%
The Program Manager is responsible for driving strategic and tactical initiatives across the AV/EV organization, supporting operational performance, customer programs, new market launches, and continuous improvement. This role works closely with AV/EV leadership, field operations, customers, and cross-functional teams to turn complex business needs into clear, scalable solutions.
The ideal candidate is highly organized, analytical, and comfortable operating in a fast-paced, rapidly evolving environment. This individual will manage multiple complex initiatives simultaneously, develop executive-level deliverables, analyze operational performance, and ensure critical programs move from strategy through execution.
Compensation: Competitive Salary Pay - Paid weekly, every Friday! Salary Range: $100,000-$130,000 depending on location and experience.
The benefits of belonging – what’s in it for you?
- Full benefits within 30 days
- Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
- 401(k) match program
- Paid vacation, holidays, and sick time
- Commitment to your safety through boot and prescription safety glasses reimbursement
- Career and learning development with an extensive training program through our Amerit University
- Employee referral program, up to $1,000 bonus
- ASE certification program with fee reimbursement and bonus
- Employee recognition platform that includes opportunities to redeem points for merchandise
- Employee Assistance Program (EAP)
- 24/7 nurse triage line
- Employee discounts on cell phone service and entertainment tickets
- Employee resource groups (ERGs) that foster inclusion
- Wellness and fitness programs through our providers
Key Responsibilities
- Lead strategic and tactical programs across the AV/EV segment, ensuring initiatives are delivered on time and achieve defined business outcomes.
- Support new customer launches, market expansions, fleet ramps, transitions, and new vehicle platform introductions from planning through stabilization.
- Develop and manage detailed project plans, timelines, milestones, risks, dependencies, and action trackers.
- Partner with field Operations to identify performance gaps and implement scalable solutions across multiple markets and customers.
- Drive cross-functional execution across Operations, Recruiting, Training, Finance, HR, Safety, IT, Procurement, and other business functions.
- Develop customer and executive-facing presentations, business reviews, performance reporting, launch plans, and strategic recommendations.
- Analyze operational KPIs and business data to identify trends, risks, root causes, and opportunities for improvement.
- Manage complex customer requests and initiatives, balancing customer expectations with operational capabilities and business requirements.
- Establish repeatable processes and operating mechanisms that allow the AV/EV segment to scale efficiently.
- Maintain strong relationships with customer stakeholders and support escalations, business reviews, and continuous-improvement initiatives.
- Identify risks early, drive accountability for action items, and ensure commitments are completed across multiple workstreams.
- Support AV/EV leadership with special projects, strategic planning, and other high-priority segment initiatives.
Basic Qualifications
- Bachelor’s degree in Business, Operations, Engineering, Supply Chain, Project Management, or related field preferred.
- 5+ years of program, project, or operations management experience, preferably within automotive, fleet, transportation, technology, EV/AV, or another complex operational environment.
- Demonstrated experience managing complex, cross-functional initiatives from planning through execution.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Excellent written and verbal communication skills, including experience developing executive and customer-facing materials.
- Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
- Advanced proficiency with Excel and experience with business intelligence and visualization tools such as DOMO, Tableau, Power BI, or similar platforms.
- Demonstrated ability to build processes, identify inefficiencies, and drive measurable continuous improvement.
- Ability to thrive in an ambiguous, fast-paced, and rapidly scaling organization.
Preferred Qualifications
- Experience within autonomous vehicles, electric vehicles, fleet maintenance, automotive, transportation, or emerging mobility technologies.
- Experience supporting new business launches, market expansions, or large-scale operational transitions.
- Lean, Six Sigma, or continuous-improvement experience.
- Strong stakeholder-management experience across both operational and executive audiences.
- Experience working directly with customers and leading business reviews, performance discussions, and strategic initiatives.
Measures of Success
Success will be measured by the timely execution of AV/EV initiatives, successful launches and transitions, improvement in operational KPIs, quality of customer and executive deliverables, cross-functional execution, and the development of scalable processes that enable continued segment growth.
