Program Manager of Pediatric Surgical Development and Subspecialties - F/T Days

Overview

The Program Manager of Pediatric Surgical Development and Subspecialties is responsible for growing and overseeing the pediatric surgical program(s) and the Surgical Center of Excellence at KHCH and throughout the network.

Responsibilities

• Care Coordination: Assists the physicians with coordinating patient care in the office, hospital, to referring physicians, and/or ancillary facilities. Ensures communication among physicians, patients, and outside referral sources is accurate and timely. Ensures patients are provided with all necessary information and explains procedures to assure cooperation and optimum test results. Proactively follows-up with patients to ensure patient satisfaction with care. Coordinates downstream testing/procedural scheduling and authorization. Schedules multidisciplinary conferencing on complex cases to ensure safe, efficient, and thorough treatment plans.
• Compliance: Creates, updates, implements and enforces policies and procedures. Maintains current knowledge of all pertinent state, federal, and regulatory standards and requirements. Ensures the program maintains compliance with all applicable laws, standards, and requirements. Coordinates with the Supervising Physician and Medical Staff Office where appropriate. Maintains patient records in accordance with HIM and all legal standards.
• Program Management: Aligns with leadership from Nursing, Medicine, and other disciplines for policy and procedure development and implementation; review of best practices and evidence based guidelines to support standard plans of care. Works with administration and other key groups to develop new aspects of the program. Develops and implements short and long term goals and objectives of the program in conjunction with senior leadership..
• Program Growth: Represents the program to the community in marketing and outreach events. Works with marketing and corporate communications to develop and execute a marketing strategy. Identifies community outreach and collateral documents creation to promote awareness of available and pending programs in KHCH. Collaborates with providers and physician liaison team for outreach. In conjunction with the Chief of Pediatric Surgery continue to ensure growth of surgical volume, improvement of patient throughput, continued development of child-friendly environments, ensuring overall growth of the Surgical Center of Excellence and opportunities for national recognition or certification.
• Program Development: Identifies areas for new inpatient and outpatient development. Works collaboratively with a provider(s) to set goals, volumes, revenue opportunities, and future development (volume versus multidisciplinary). Identifies, in conjunction with senior leadership and chief of surgery, areas to increase our service lines and operationalize new surgical programs.
• Education: Assists consumers with educational support, counseling and strategies for success. Develops and conducts educational programs to educate the public, patients, and managers about the programs. These educational programs may include support groups and/or counseling sessions and/or phone calls with consumers, as appropriate to the program. For Team Members, maintains/establishes an orientation manual, annual competencies, and peer/physician assessment.
• Inventory Management: Monitors and maintains supply inventory and equipment. Works within parameters established for expense budget.
• Communication: Communicates in a professional, courteous manner with patients, families, visitors, suppliers, team members,and physicians to promote high quality care and superior levels of service. Ensure that patients are treated promptly and questions and concerns are answered within a timely manner.
• People Management: Manages and/or assists in the recruitment, development and supervision of team members. Direct oversight of the Pediatric Surgical Subspecialty team. Creates and sustains an environment that fosters team member engagement. Establishes clear objectives tied to department and/or organizational strategic goals. Coaches, counsels and evaluates performance of direct reports. Mentors other leaders as necessary.
• Financial Management: Involved in the development and/or management of budget for assigned areas. Regularly monitors
• Program Development: Works with the local administrative team and network teams as appropriate to develop collaborative programs. Participates in integration, steering, and safety committees to standardize safe, efficacious care for HMH patients and families throughout the Children`s Hospital campuses.
• Project management of the USNWR Best Children's Hospital Survey; collaborating with teams from KHCH and JMS to submit integrated surveys for the current subspecialties. Works with sections chiefs in both Hospitals throughout the year to identify gaps, resource utilization, and opportunities for programmatic development. Assesses network level opportunities for collaboration and further Children's Health integration. Educates providers, colleagues, and patients about the Survey and the impact of national and regional recognition for HMH programs. Works collaboratively with Network and Senior site leadership to identify maximum return on investment with gap closures in the Survey. Works collaboratively with the Pediatric Business Manager to generate meaningful analysis of current and prior gap closures. Performs relevant key financial indicators and performance metrics, modifying business activities where needed in response to changing financial situations. Identifies opportunities for additional revenue streams/sources.
• Quality: Oversees performance and quality improvement initiatives for the teams; utilizing EBP and research models as benchmarks and as drivers for staff engagement.
• Data Management and Analytics: Tracks, analyzes, and reports on relevant data and metrics as needed and/or requested. Develop, recommend, and/or implement actions or process improvements as appropriate.
• Other Duties as Assigned: Completes all other assigned duties and projects in a timely fashion.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Bachelor`s Degree in Nursing (BSN)
• Ability to communicate effectively with various levels of team members
• Knowledge of Google environment required.
• Ability to work autonomously
• Experience with USNWR Best Children`s Hospital survey required
• At least 5 years of relevant experience in pedatrics and surgery

Education, Knowledge, Skills and Abilities Preferred:

• Surgical Management experience preferred
• Inpatient and Outpatient pedatric care preferred
• Master`s Degree in relevant specialty

Licenses and Certifications Required:

• NJ State Professional Registered Nurse License.
• BLS within 90 days of hire
• PALS within 90 days of hire

Licenses and Certifications Preferred:

• Pediatric Nurse Certification preferred

Starting Minimum RateMinimum rate of $126,464.00 Annually Job Posting DisclosureHMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.