Title: Program ManagerLocation: Aberdeen Proving Ground (APG), MD - On-site
Clearance: Secret
Position OverviewDirectViz Solutions (DVS) is seeking a Program Manager to lead an enterprise IT and mission support program at Aberdeen Proving Ground, Maryland. The Program Manager will serve as the primary Government interface and oversee contract execution, workforce management, schedules, travel, reporting, accountability, employee conduct, and performance.
This position requires an on-site presence at APG during normal duty hours and the ability to provide or coordinate 24-hour management responsiveness.
Key Responsibilities- Serve as the central point of contact for the Government on all program and contract management matters.
- Exercise authority to bind the contractor and initiate prompt action to address Government requirements and resolve issues.
- Direct overall contract execution, ensuring services meet contractual requirements, schedules, and performance expectations.
- Manage staffing, workforce assignments, coverage, employee accountability, conduct, and performance.
- Coordinate program schedules, travel, reporting, and deliverables across technical and operational teams.
- Identify and manage program risks, resolve service delivery issues, and coordinate corrective actions.
- Maintain effective communication with Government stakeholders, contractor leadership, and technical teams.
- Provide or coordinate management responsiveness 24 hours a day.
The Program Manager will oversee teams delivering:
- Enterprise IT and customer support: Tier 1-3 help desk, VIP support, and video teleconferencing (VTC).
- Cybersecurity and information assurance: Continuous RMF/ATO support, eMASS, ACAS/SCAP, and endpoint security.
- Infrastructure operations: Network and data-center operations, Linux administration, and high-performance computing (HPC) support.
- Software and cloud services: Software development, Agile delivery, DevSecOps, CI/CD, and cloud support.
- IT logistics: Government-furnished property (GFP) accountability, warehouse operations, and equipment support.
- Mission support: Communications security (COMSEC) and specialized mission systems.
Required QualificationsEducation: Degree in information technology, computer science, engineering, business administration, or a related field.
Experience:- Minimum of 10 years of relevant experience in program management, enterprise IT, or mission support.
- Demonstrated experience managing enterprise IT programs of comparable scope and complexity for Army or other Department of Defense customers.
- Ability to work on-site at APG during normal duty hours.
- Ability to provide or coordinate 24-hour management responsiveness.
- Strong leadership, communication, organizational, and problem-solving skills.
- Ability to coordinate multidisciplinary teams and manage competing operational priorities.
Certifications: - Project Management Professional (PMP) certification.
- ITIL Foundation or higher
Clearance: Active Secret
Desired Qualifications- Certified Information Security Manager (CISM) certification preferred.
- Demonstrated experience managing enterprise IT programs of comparable scope and complexity for Army or other Department of Defense customers.
- Experience serving as the primary customer interface and managing contract performance, staffing, reporting, and deliverables.
- Familiarity with the technical and operational services included in the program scope.
Physical and Mental Qualifications:- Maintain focus and awareness throughout scheduled working hours.
- Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.
- Lift and move objects weighing up to 15 pounds as needed.
- Exhibit excellent verbal and written communication skills, with a strong command of the English language.
- Demonstrate the ability to work independently while also collaborating effectively as part of a team.
- Quickly learn and retain routine tasks and processes.
- Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.
- Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
- Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).
