Program Manager

Frontline Insurance Managers, Inc.

$80K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • College Degree and/or 3-5 years industry experience in insurance
  • CAPM or PMO certification preferred
  • Thorough understanding of project/program management techniques
  • Expertise in Agile methodologies
  • Knowledge of AI tools including MS Copilot
  • Familiarity with program management software (e.g., MS Project, Jira)
  • Strong analytical skills and problem-solving abilities

Responsibilities

  • Collaborate with the Program Development Manager to plan program execution
  • Deliver project scope documents and business cases for relevant projects
  • Utilize AI tools to enhance efficiency and productivity in programs
  • Identify and manage process improvements for program frameworks
  • Apply change and risk management principles as needed
  • Review managerial reports to track progress and address issues
  • Maintain adherence to legal and policy guidelines in program operations
  • Prepare comprehensive reports and presentations for senior management

Benefits

  • Hybrid work schedule
  • Company-sponsored medical, dental, vision, life, and disability insurance
  • 401k retirement plan with a 9% match
  • Four weeks of paid time off (PTO)
  • Pet insurance for employees' pets
Full Job Description
Our Program Manager enjoys robust benefits:
• Hybrid work schedule!
• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous 9% match
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as a Program Manager:

  • Work with the Program Development Manager to plan individual programs from appraisal to implementation. This includes identification of deadlines, value, costs, milestones, and dependencies.
  • Provide deliverables (Project Scope Document/Charter and Business Case) on applicable projects
  • Leverage AI tools available to manage Programs and identify ways to improve efficiency and productivity through the use of agentic workflows within PMO.
  • Identify/manage process improvements to new/existing framework(including but not limited to working/reporting on/tracking of programs)
  • Apply change, risk and resource management principles when needed
  • Read reports prepared by managers to determine progress and issues
  • Ensure program operations and activities adhere to legal guidelines and internal policies
  • Keep senior management informed with detailed and accurate reports, presentations, and/or site updates


What we are looking for as a Program Manager:
  • College Degree and/or 3 - 5 years insurance industry related experience.
  • CAPM or PMO preferred
  • Thorough understanding of project/program management techniques and methods
  • Thorough knowledge of Agile methodologies and techniques
  • Thorough knowledge of Artificial Intelligence tools available to the team including MS Copilot
  • Thorough knowledge of insurance operations and sound decision-making skills.
  • Working knowledge of MS office and program management software (e.g.MS Project, Jira, PPM Express etc.)
  • A business acumen with a strategic ability
  • Excellent organizational and leadership skills
  • An analytical mindset with great problem-solving abilities
  • Excellent communication skills
  • Proficiency/Expertise in PowerPoint, MS Project, Excel, Word, SharePoint, Power Automate, Forms, Copilot
  • Ability to manage time effectively, adapt to change, and work on tasks with competing priorities.
  • Experience working in dynamic and fluid organizations within a small team environment a plus.
  • Strong analytical skills and a self-starter attitude are necessary.
  • Strong desire to work on smaller team with entrepreneurial experience

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