Essential Functions/ Responsibilities- Create and implement processes and procedures (new partner launches)
- Clearly communicate and assist internal teams in selling and supporting EMV terminals
- High ability to execute and continually work in a training and development role
- Ability to have a complex payment / hardware / software conversation with Gateway partners and Payments processors.
- Supporting onboarding and implementation teams with proper configurations on the gateway and payment processor as well as Paymentus platforms
- Manage all internal and third-party (gateway) tools
- Work Closely with Sales and Account management teams to understand selling strategies
- Actively work an incoming pipeline of growing EMV demand for our clients
- Understand, communicate, and continue to assist in the evolution of EMV integrations
- Coordinate with Sales leadership and Business Development Executives on facilitation of new EMV requirements
- Manage the early relationship of the gateways to ensure early adoption of EMV hardware/technology
- Provide first level support for customer reported issues
- Procurement and distribution of EMV devices across multiple gateways
- Works closely with finance team on reconciliation
- Set appropriate expectations internally and externally
Supervisory ResponsibilityThis role does not have any supervisory responsibility.
Education and Experience- 3+ years of experience as in SMB Merchant Services
- Direct experience in Merchant Sales or Channel Sales for software/hardware resellers
- Direct exposure to leading EMV devices such as Ingenico, Verifone, FirstData, Magtek, PAX
- Ability to manage an active pipeline
- Required knowledge as InterChange Pricing Expert
- Excellent Negotiation Skills
- Excellent people and internal relationship management skills
- Excellent written and oral communications skills
- Self-starter, must be able to work with minimal direction
- 4 year college degree desired
Salary Range 100k-125k
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.
Physical DemandsThis position requires sitting or standing at a computer desk for extended periods of time. In addition, the employee must regularly bend, reach, lift and/or move up to 50 pounds.
Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday, 40 hours per week. Occasional evening and weekend work may be required as job duties demand.
Travel0% - 5% travel may be required.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
