Job Summary
The Program Manager will lead the planning, coordination, execution, and delivery of complex cross-functional programs, ensuring alignment with organizational strategy, business objectives, and expected outcomes. The role is responsible for program planning, benefits realization, risk and dependency management, financial oversight, stakeholder engagement, executive reporting, and compliance with organizational policies, procedures, and applicable healthcare regulations.
Key Responsibilities
• Lead planning, coordination, execution, and delivery of complex cross-functional programs.
• Develop and maintain program plans, roadmaps, timelines, milestones, dependencies, and deliverables.
• Ensure program activities align with organizational strategy, business objectives, and expected outcomes.
• Define, track, measure, and report program benefits, KPIs, and value realization.
• Identify and manage risks, issues, dependencies, and escalations across multiple projects.
• Monitor program budgets, forecasts, expenditures, and overall financial performance.
• Oversee project schedules, milestones, quality standards, and compliance requirements.
• Coordinate activities across internal teams, vendors, consultants, and implementation partners.
• Prepare and deliver executive reports, dashboards, presentations, and steering committee materials.
• Build strong stakeholder relationships and facilitate executive decision-making when required.
• Support project managers and teams in resolving program-related challenges.
• Maintain program documentation, including status reports, financials, risks, issues, action items, and lessons learned.
• Ensure compliance with organizational policies, procedures, and applicable healthcare regulations.
Required Qualifications
• 7+ years of project and program management experience.
• 3+ years of experience in a leadership role managing large-scale, cross-functional initiatives.
• Experience in program planning, risk management, dependency management, and stakeholder engagement.
• Experience managing program budgets, forecasts, and business financials.
• Strong executive communication, presentation, and relationship management skills.
• Proven ability to manage multiple projects and programs simultaneously.
• Proficiency with project management methodologies, tools, and software.
• Strong strategic planning, problem-solving, and organizational skills.
• Bachelor's degree in Healthcare Management, Business Administration, or a related field.
• Ability to travel as required.
Preferred Qualifications
• Master's degree in Healthcare Management, Business Administration, or a related field.
• Healthcare industry experience.
• Experience working with vendors, implementation partners, and consulting organizations.
• Experience supporting executive steering committees and benefits realization management.
Certifications
• PMP (Project Management Professional) certification.
• PgMP (Program Management Professional) certification.
