Application Deadline:

08/23/2026

Address:
320 S Canal Street

Job Family Group:
Customer Solutions

Role Purpose

The Program Manager leads assigned sales programs from design through implementation and sustainment. The role converts priorities into actionable plans, coordinates cross-functional delivery, and addresses barriers to field adoption and performance.

Key Responsibilities

End-to-End Program Management

• Lead assigned sales programs from scoping and business requirements through launch, measurement, and sustainment.
• Develop integrated plans defining outcomes, milestones, roles, dependencies, risks, communications, and success measures.
• Manage workstreams, governance, status reporting, issue resolution, escalation, and program documentation.

Sales Program Design & Readiness

• Translate business priorities into practical sales programs, processes, tools, and field resources.
• Partner across Sales, Product, Marketing, Strategy, Operations, and Technology to ensure solutions are relevant and executable.
• Define readiness requirements and confirm resources, processes, technology, and stakeholder support before rollout.

Field Implementation & Adoption

• Serve as the central coordination point during implementation of assigned programs.
• Develop or coordinate field communications, leader materials, FAQs, job aids, and implementation resources.
• Use field feedback to identify adoption barriers, resolve issues, and reinforce program requirements.

Measurement & Improvement

• Define program metrics, reporting requirements, and adoption indicators with relevant stakeholders.
• Provide updates and dashboards highlighting progress, outcomes, risks, decisions, and trends.
• Use performance data and feedback to improve program effectiveness and document lessons learned.

Risk & Accountability

• Take measured risks while protecting the bank by applying BMO's Risk Management Framework in the execution of the role, in line with the Bank's Risk Culture and approved Risk Appetite.
• Make sound, risk-informed decisions that align to business strategy, protect assets, and comply with applicable policies, standards, procedures, laws, and regulations.
• Broader work or accountabilities may be assigned as needed

Qualifications

• Typically 5-7 years of relevant experience and a post-secondary degree in a related field of study, or an equivalent combination of education and experience.
• Solid experience managing cross-functional programs or projects from design through implementation and sustainment.
• Strong knowledge of program planning, stakeholder management, change readiness, communications, reporting, and issue resolution.
• Ability to translate business strategy into clear workplans, field requirements, deliverables, and measures of success.
• Working knowledge of commercial banking, sales programs, business development, or a comparable financial-services environment is preferred.
• In-depth verbal and written communication, collaboration, analytical problem-solving, and influence skills.
• Ability to work independently, manage non-routine situations, and balance multiple priorities.

Salary:

$81,400.00 - $151,800.00

Pay Type:
Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards