ActioNet, Inc

Program Manager

ActioNet, Inc$160K — $220K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's preferred.
  • 10+ years of managing cybersecurity or SOC operations programs.
  • Experience in federal cybersecurity environments is essential.
  • PMP or equivalent certification is preferred.
  • Strong understanding of SOC operations and incident response processes.
  • Familiarity with federal compliance frameworks like NIST and FISMA is required.
  • Proficient in performance metrics and SLA management.

Responsibilities

  • Serve as the main contact for agency leadership and stakeholders.
  • Oversee all SOC service areas, ensuring end-to-end program oversight.
  • Ensure compliance with all BPA Call requirements and SLAs.
  • Lead governance activities for SOC, focusing on performance and risk management.
  • Manage staffing strategy to maintain adequate coverage across SOC tiers.
  • Drive continuous improvement initiatives for logging, SIEM, and automation.
  • Deliver comprehensive executive-level reporting with actionable insights.

Benefits

  • Leadership opportunity in a critical cybersecurity role.
  • Serve as the primary interface with influential agency leadership.
  • Engage in continuous improvement initiatives and cutting-edge technology practices.
  • Involvement in federal cybersecurity environments offers unique professional growth.
  • Authority over contractor personnel, allowing for impactful decision-making.
Full Job Description
Description

Program Manager
Location: Rockville, MD


Position Overview

The Program Manager provides overall leadership, management, and accountability for delivery of Security Operations Center services. This role serves as the primary interface with OCIO and CISO leadership, ensuring contract compliance, operational excellence, and continuous improvement across all SOC functions.

Salary $160K-220K

Clearance: TS/ DOE Q

Key Responsibilities
  • Serve as primary point of contact for agency's leadership and stakeholders.
  • Provide end-to-end program oversight across all SOC service areas (operations, forensics, logging, coordination).
  • Ensure compliance with all BPA Call requirements, SLAs, and reporting obligations.
  • Lead SOC governance, including performance management, risk mitigation, and quality assurance.
  • Oversee staffing strategy, ensuring adequate Tier 1/2/3 coverage and surge capability.
  • Drive continuous improvement initiatives, including:
    • M-21-31 logging maturity
    • SIEM optimization
    • Automation and orchestration
  • Deliver executive-level reporting (weekly, monthly, quarterly) with actionable insights.
  • Manage incident escalation coordination for major cybersecurity events.
  • Ensure 24/7 operational readiness, including after-hours/on-call coverage.
  • Direct and control all contractor personnel with full authority over execution.

Required Qualifications
  • Bachelor's degree (Master's preferred).
  • 10+ years managing cybersecurity or SOC operations programs.
  • Experience supporting federal cybersecurity environments.
  • PMP or equivalent certification preferred.
  • Strong knowledge of:
    • SOC operations and incident response
    • Federal compliance frameworks (NIST, FISMA)
    • Performance metrics and SLA management

Key Competencies
  • Executive leadership
  • Stakeholder engagement
  • Risk and performance management
  • Strategic execution

About ActioNet, Inc

ActioNet, Inc. is a provider of information technology services to the federal government and commercial clients. The company offers a range of services, including software development, cybersecurity, cloud computing, and data analytics. ActioNet has been recognized for its work in the federal sector, and has received numerous awards for its performance and customer service. The company is headquartered in Rockville, Maryland, and has additional offices in Vienna, Virginia, and Honolulu, Hawaii.
Learn more about ActioNet, Inc
Size
1,000 employees
Industry
Founded
1998

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