5+ years in program management or business operations, managing cross-functional initiatives.
Proven ability to create and standardize processes and workflows.
Experience with business operating cadences like WBRs, MBRs, and QBRs.
Proficient in Asana or similar tools for workflow management and reporting.
Strong organizational skills to manage multiple timelines and dependencies.
Data-driven mindset with experience in setting KPIs and reporting systems.
Excellent communication and stakeholder management skills.
Responsibilities
Manage project tracking and workflows in Asana for visibility and accountability.
Maintain and refine operational cadence and key deliverables, including meeting support.
Build and present KPI dashboards for leadership's operational performance overview.
Coordinate calendars, deadlines, and interdepartmental communication.
Liaise between departments to ensure clear communication and aligned priorities.
Support executive communications with decks, notes, and documentation.
Review written communications for clarity and professionalism.
Utilize AI tools to enhance drafting, summarization, and reporting processes.
Identify and document AI-enabled workflows to improve efficiency.
Address process gaps to enhance speed and consistency in operations.
Benefits
Eligible for Riot's equity incentive programs.
401(k) plan with a generous company match.
Comprehensive health coverage with multiple plan options.
Wellness perks including free gym memberships and pet insurance.
Full Job Description
About the role
The Program Management Specialist is the operational engine that keeps Riot's cross-functional operating programs running smoothly. This role ensures the team's work stays aligned, deadlines are met, and communications flow clearly across departments as Riot scales from its Bitcoin mining foundation into a leading developer and operator of large-scale AI and high-performance computing data centers. They manage projects, systems, and reporting with precision, using AI tools to work faster and more consistently, and help operational, technical, and creative teams stay in sync as the business grows in scope and complexity.
What you'll do
Manage project tracking and team workflows in Asana, ensuring visibility and accountability.
Maintain and refine Riot's operating cadence and key deliverables, including meeting preparation, facilitation support, and follow-through action items.
Build, update, and present KPI dashboards and progress trackers that give leadership a clear view of operational performance across the company.
Manage calendars, deadlines, and interdepartmental coordination.
Liaise cross-functionally between departments to keep communication clear, priorities aligned, and teams working seamlessly together.
Support executive communications, including decks, meeting notes, and process documentation.
Review and polish written communications for clarity, tone, and grammar before they are shared with leadership or external partners.
Apply AI tools (e.g., Claude, Asana AI, and similar) to accelerate drafting, summarization, data analysis, and reporting, while exercising judgment on accuracy, context, and confidentiality.
Help identify, pilot, and document AI-enabled workflows that reduce manual effort and improve consistency across the team.
Identify and improve process gaps to increase speed and consistency, with a bias toward building self-sufficient, scalable systems other teams can run on their own.
What you'll bring
5+ years of experience in program management, business operations, or operations enablement, including managing cross-functional initiatives.
Track record of creating and standardizing processes, SOPs, and workflows that teams adopt and sustain.
Experience running or supporting business operating cadences such as WBRs, MBRs, QBRs, and annual planning.
Proficiency with Asana or similar work management tools, including building workflows, templates, and dashboards.
Strong organizational skills, with the ability to manage multiple workstreams, timelines, and dependencies at once.
Data-driven approach, with experience setting KPIs and building tracking and reporting systems.
Strong communication, facilitation, and stakeholder management skills, with the ability to influence without direct authority.
Comfortable bringing structure and clarity to a fast-moving, growing environment.
PMP or similar program management certification is a plus.
