TeleTech

Program Management Specialist, Mid

TeleTech$55K — $126K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in data management, analysis, and visualization
  • Project management support experience for DoD acquisitions
  • Proficient in Microsoft Office Suite
  • Skills in managing schedules, costs, and performance metrics in a team setting
  • Strong organizational and critical thinking abilities
  • Willingness to travel up to 20%
  • TS/SCI clearance required
  • High school diploma/GED with 9+ years, Associate's with 7+ years, or Bachelor's with 3+ years in project management

Responsibilities

  • Support an Assistant Program Manager in a Navy cybersecurity program
  • Collaborate with engineering, finance, and contracts stakeholders
  • Create comprehensive briefings on program status for Navy leadership
  • Monitor action items, schedules, costs, and performance metrics
  • Conduct management and business case analyses on program requirements and budgets
  • Collect and interpret data using advanced visualization techniques
  • Develop visuals tailored to diverse audiences

Benefits

  • Comprehensive health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life balance programs
  • Dependent care assistance
  • Recognition awards for exceptional performance
Full Job Description
Program Management Specialist, Mid

The Opportunity:

Provide program management support directly to an Assistant Program Manager within a Navy cybersecurity program office. Engage with multiple stakeholders across engineering, acquisition, finance, contracts, and logistics functions. Develop comprehensive briefings and communicate program status to Navy leadership. Track critical action items, schedules, costs, and performance metrics. Analyze requirements, budgets, and schedules to perform management and business case analyses. Collect, organize, and interpret data using advanced visualization techniques tailored to various audiences.

You Have:

  • Experience applying data management, data analysis, and data visualization techniques

  • Experience providing specialized project management support for a Department of Defense acquisition program

  • Knowledge of Microsoft applications, including Word, Excel, PowerPoint, and Outlook

  • Ability to work independently and as a team member to manage schedule, cost, and performance metrics

  • Ability to apply excellent organizational and critical thinking skills

  • Ability to travel up to 20% of the time

  • TS/SCI clearance

  • HS diploma or GED and 9+ years of experience in project management, Associate's degree and 7+ years of experience in project management, or Bachelor's degree and 3+ years of experience in project management

Nice If You Have:

  • Experience working within a Navy cybersecurity program office

  • Experience conducting organizational studies and work simplification measurements

  • Knowledge of the Risk Management Framework

  • Ability to prepare operations and procedures manuals to assist management in operating efficiently

  • Master’s degree

  • CompTIA Security+ Certification

  • PMI PMP Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information;TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,300.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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