As a Program Management Senior Analyst, you will support projects that improve business growth, innovation, operating effectiveness, and client value. You will partner with project leads, workgroups, and Operations leaders to organize plans, track progress, document decisions, and keep deliverables moving. This role is an opportunity to build strong project management skills while gaining experience across connected business initiatives. As your knowledge and independence grow, you can prepare for broader responsibilities at the Lead Analyst and Advisor levels.
Responsibilities- Support projects and workstreams that advance Client Growth & Innovation priorities and long-term business goals.
- Build and maintain project plans, milestone trackers, risk and issue logs, status reports, and supporting documentation.
- Monitor deliverables, owners, deadlines, risks, and dependencies across multiple workstreams.
- Identify and escalate potential delays, barriers, and overdue actions before they affect project milestones.
- Coordinate meetings by scheduling sessions, preparing agendas, documenting decisions, and sharing follow-up actions.
- Turn workgroup discussions into clear decisions, assigned owners, and due dates that partners can act on.
- Prepare readiness materials, project updates, and leadership reports that are accurate, clear, and ready for review.
- Maintain dashboards and reporting tools that show progress, measure results, and highlight improvement opportunities.
- Document workflows and identify bottlenecks, handoff gaps, and opportunities to improve processes.
- Support operational controls, performance measures, process automation, and implementation activities.
- Gather and organize data for root cause analysis, document key themes, and apply standard project templates and terminology.
- Build trusted relationships through consistent communication, strong organization, and reliable follow-through.
Required Qualifications- High school diploma or equivalent.
- At least 1 year of project management, project coordination, program support, or related experience supporting defined projects from planning through completion.
- Working knowledge of project plans, timelines, milestone tracking, risk and issue logs, and status reporting.
- Ability to manage deadlines, follow-up actions, and competing priorities across multiple workstreams.
- Strong written and verbal communication, organization, problem-solving, and attention to detail.
- Proficiency with Microsoft Excel, PowerPoint, Outlook, Teams, and SharePoint.
Preferred Qualifications- Associate's or bachelor's degree in business, project management, operations, or a related field.
- Experience in healthcare, sales, operations, or another regulated environment.
- Experience supporting project documentation, readiness planning, meeting facilitation, implementations, or process mapping.
- Familiarity with Salesforce, Power BI, Microsoft Planner, Wrike, Allego, SharePoint, Teams channels, or similar tools.
- Project management coursework or certification, such as CAPM, Agile or Scrum, Lean Six Sigma, or Prosci change management.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 66,300 - 110,500 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
