15+ years in program management or PMO leadership, with enterprise portfolio experience.
Experience managing multi-million dollar portfolios with complex delivery requirements.
Strong background in professional services, particularly in Audit and technology transformation.
Proven track record in establishing governance frameworks and financial controls.
Experience in customer-facing roles, managing globally distributed teams.
Demonstrated ability to lead complex programs and recover troubled initiatives.
Strong financial acumen and executive communication skills.
Proficiency in tools like Azure DevOps, Jira, and Power BI.
Bachelor's degree in a relevant field; PMP or PgMP certification preferred.
Responsibilities
Define and implement PMO methodologies and planning standards across various delivery models.
Establish governance forums and clear RACI with customer stakeholders and internal teams.
Oversee scope, schedules, budgets, and risks across programs, driving corrective actions as needed.
Align governance across development and operational readiness with clear ownership.
Manage and coach program and project managers to ensure quality planning and delivery.
Lead critical programs directly, resolving dependencies and managing escalations.
Oversee financial controls, ensuring alignment with budgets and contractual commitments.
Establish regular program reviews and deliver concise executive reporting on milestones and risks.
Incorporate Audit methodology requirements into program governance and controls.
Assess and improve governance effectiveness through metrics and automation.
Benefits
Opportunity to lead a multi-million dollar portfolio in a dynamic professional services environment.
Engagement with high-level stakeholders and direct influence on governance and delivery outcomes.
Chance to work in a collaborative environment with Build and Run organizations.
Access to advanced project management tools and methodologies.
Potential for professional growth and development in a leadership role.
Full Job Description
Role Overview:
We are seeking a Senior Director, PMO to lead delivery methodology, controls, and governance across a multi million portfolio of programs in professional services, with a strong focus on Audit technology and transformation. This leader will partner with Build and Run organizations and work closely with the customer's PMO Head to establish consistent governance, define accountability, and improve delivery predictability. The role combines portfolio leadership, management of program and project managers, and hands-on involvement in large, complex, and highly visible programs.
Key Responsibilities:
PMO methodology and standards: Define and implement consistent delivery methodologies, planning standards, stage gates, templates, and controls across Agile, hybrid, and traditional delivery models.
Customer governance and RACI: Partner with the customer's PMO Head to establish governance forums, decision rights, escalation paths, and clear RACI across customer stakeholders, PMO, Build, Run, and partner teams.
Portfolio oversight: Govern scope, schedules, budgets, dependencies, risks, and resource capacity across programs. Identify delivery concerns early and drive corrective actions with accountable owners.
Build and Run partnership: Align governance across development, releases, operational readiness, and transition to support, with clear handover criteria and ownership.
PM leadership: Manage, coach, and hold program and project managers accountable for planning quality, financial discipline, reporting accuracy, stakeholder management, and delivery commitments.
Hands-on program leadership: Directly lead or intervene in critical programs, including integrated planning, dependency resolution, recovery plans, executive escalations, and complex customer discussions.
Financial and commercial controls: Oversee budget baselines, forecasts, actuals, burn rates, variances, and scope changes. Partner with Finance and delivery leaders to align execution with approved funding and contractual commitments.
Leadership tracking and reporting: Establish weekly program reviews and monthly portfolio reporting covering milestones, financials, risks, dependencies, resource needs, and decisions required. Deliver concise, accurate dashboards and executive narratives.
Audit domain alignment: Incorporate Audit methodology requirements, quality expectations, traceability, and evidence retention into program governance in partnership with customer domain and control owners.
Continuous improvement: Assess governance effectiveness, automate reporting where practical, and use delivery metrics and lessons learned to strengthen execution.
Required Qualifications and Experience
15+ years of experience in program management, delivery governance, or PMO leadership, including significant experience leading enterprise portfolios and managing program/project managers.
Demonstrated oversight of portfolios of approximately multi-million or comparable scale and complexity.
Strong professional services experience, preferably supporting Audit, assurance, or related technology transformation programs.
Proven ability to establish delivery methodologies, governance frameworks, RACI, financial controls, and executive reporting.
Experience partnering across Build and Run organizations and managing globally distributed teams in a customer-facing environment.
Track record of personally leading complex programs and recovering initiatives facing delivery, financial, or stakeholder challenges.
Strong financial acumen, analytical judgment, executive communication, and ability to influence senior stakeholders.
Proficiency with tools such as Azure DevOps, Jira, Microsoft Project, Power BI, and Excel.
Bachelor's degree in a relevant discipline; PMP, PgMP, or equivalent certification preferred.
Success Measures
Improved milestone predictability and forecast accuracy.
Consistent adoption of governance standards and clear accountability.
Timely resolution of risks, dependencies, and executive decisions.
Accurate, actionable weekly and monthly leadership reporting.
Strong PM performance and effective transitions between Build and Run.
Increased customer confidence in portfolio execution and financial control.
About Orion Innovation
Orion Innovation is a global technology services firm that provides IT solutions and services to businesses across various industries. The company offers digital transformation, product engineering, data analytics, cloud computing, and other IT services to help businesses improve their operations and achieve their goals. Orion Innovation has offices in the United States, Europe, and Asia, and serves clients in industries such as financial services, healthcare, retail, and more.
