International SOS Ltd

Program Lead

International SOS Ltd$90K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Ability to obtain and maintain a security clearance
  • U.S. citizenship or permanent residency for at least three years
  • Bachelor's degree
  • 4+ years of project coordination or administration experience
  • Excellent organizational and communication skills
  • Strong attention to detail
  • Ability to manage people and resources effectively
  • Proficiency in Microsoft Office Suite

Responsibilities

  • Assist the Program Manager with contract management
  • Liaise with Contracting Officer's Technical Representatives
  • Provide estimates for tasks as requested
  • Receive and manage Task Orders
  • Assign linguists for project support
  • Communicate regularly with linguists
  • Coordinate with Task Monitors
  • Maintain time and attendance records for contract employees
  • Train and orient new employees on operational policies
  • Support cost control by monitoring employee records
  • Assist with program management reporting and tracking
  • Manage databases for program reporting

Benefits

  • Normal office working conditions
  • Potential for non-traditional hours including nights and weekends
  • Ability to lift and move packages up to 25 lbs
  • Up to 25% travel may be required
Full Job Description
Job Description

Overview

SOSi is seeking a highly organized and detail-oriented Program Lead to join our team. As our Program Lead you will play a critical role in supporting our language service program for federal, state, and local law enforcement customers. You will work closely with our Program Manager to ensure that our contracts are executed efficiently and effectively, and that our linguists are properly trained, scheduled, and managed.

Essential Job Duties
  • Assisting the Program Manager in managing and providing oversight to existing Title III and Non-Title III contracts for federal and state law enforcement agency customers.
  • Liaising and coordinating with program Contracting Officer's Technical Representatives (COTR) and Task Monitors.
  • Providing estimates upon request by the Task monitor or any other Law enforcement representative.
  • Receiving the Task Orders.
  • Assigning linguists to support projects.
  • Constant communication with linguists.
  • Regularly coordinating with the Task Monitors.
  • Maintaining and providing detailed time and attendance records on each contract employee on a weekly basis (assisting on this task when the Program Assistant is not available.
  • Providing assistance and guidance to designated field managers and generating reports, both internally and externally.
  • Responsible for training and orientation for new and current employees in the procedures and operational policies (phone call/emails).
  • Supporting Cost control of all assignments by monitoring, validating and approving employee records.
  • Assisting with program management reporting and program tracking.
  • Managing database entries and record maintenance to support program reporting (assisting with this task when the Program Assistant is not available).
  • Other duties as assigned by the Program Manager


Qualifications

Minimum Requirements
  • Ability to obtain and maintain a security clearance.
  • U.S. citizenship or have been a permanent resident for at least three years, living in the United States for at least five years.
  • Bachelor's degree.
  • 4+ years of experience in project coordination or administration.
  • Excellent organizational and communication skills.
  • Strong attention to detail and accuracy.
  • Ability to effectively manage people and resources to satisfy project objectives and ensure completion of assigned tasks.
  • Ability to work well under pressure to meet specific deadlines.
  • Ability to multitask and manage multiple projects simultaneously.
  • Basic typing/word processing skills of at least 40 WPM.
  • Excellent computer skills.
  • Knowledge of Microsoft Office Suite.
  • Ability to prepare briefs and make oral and written presentations as required by SOSi.

Preferred Qualifications
  • Fluency in Spanish a plus.
  • Experience working with linguists or language programs is a plus.


Additional Information

Work Environment
  • Normal office working conditions.
  • Requires periods of non-traditional hours including consecutive nights or weekends when necessary.
  • May require ability to lift/and or move objects or packages of up to 25 lbs.
  • May require up to 25% travel in support of assigned tasks and responsibilities.

About International SOS Ltd

International SOS is a healthcare company that provides medical and security services to organizations and individuals. The company was founded in 1985 and is headquartered in Singapore. International SOS operates in over 90 countries and has over 11,000 employees. The company's services include medical and security assistance, medical and security consulting, and emergency medical and security services.
Learn more about International SOS Ltd
Size
11,000 employees
Industry
Founded
1989

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