What this job involves
The Program Director serves as the executive-level program oversight authority for high-value capital project portfolios across assigned regional markets, carrying single-point accountability for cumulative portfolio spend ranging from $100M to $500M+. Operating within a structured two-tiered delivery model, this role provides strategic governance, financial control, and client relationship management across multiple concurrent high-complexity capital initiatives—including core and shell developments and ground-up projects ranging from $30M to $100M+ in individual spend—while directing regional PM leads and local project management support teams who execute day-to-day field activities.
Your day-to-day tasks will include:
- Directing strategic program execution of major capital initiatives and ground-up developments across regional portfolio hubs
- Serving as the primary point of escalation for complex project risks, schedule critical paths, municipal approvals, and contractor disputes across the portfolio
- Managing client executive relationships, portfolio fee structure alignment, and overall account governance
- Overseeing program-wide budget forecasting, Monthly Cost Reports (MCR), Value of Work Done (VOWD) tracking, and financial baselines
- Establishing standardized playbooks for project intake, design reviews, Technical Due Diligence (TDD), and contractor procurement
- Enforcing risk mitigation guidelines and safety standards across all local delivery partners and general contractors
- Safeguarding key operational milestones, including the buffer between Contractor Handover and First Day of Business (FDOB)
Required Qualifications:
- Bachelor's degree in Architecture, Engineering, Construction Management, or Business Administration
- 12–15+ years of experience leading large-scale corporate real estate capital programs, ground-up developments, and tenant improvement portfolios
- Proven track record directing multi-disciplinary teams and managing local PM sub-consultants
- Demonstrated experience maintaining client executive relationships at the Director and senior program level
- Advanced expertise in master scheduling tools (Primavera P6 or MS Project)
- Experience with financial modeling and program-wide budget/cost forecasting
- Proficiency in contract administration, including familiarity with GPMA Exhibit E-2 frameworks
Preferred Qualifications:
- Master's degree in a related field
- Hands-on experience with e-Builder or comparable program management software
- Familiarity with Technical Due Diligence (TDD) processes and standardized project intake playbooks
- Working knowledge of Value of Work Done (VOWD) and Monthly Cost Report (MCR) methodologies
- Experience operating within a two-tiered program/local delivery model
- Exposure to municipal approval processes and construction risk/safety compliance standards
- Background in commercial risk management across multi-market regional portfolios
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position:
185,000.00 – 215,000.00 USD per year
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –San Francisco, CA
Job Tags:
Corporate Strategy Development, Processing Expense Reports, Working Independently
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.
