OverviewProgram Director
Salary: $95,481
Responsibilities
The Role
Under the general direction of the Senior Director and/or AVP or VP of Transitional Housing, The Program Director is responsible for the overall clinical management and administrative operations of his/her assigned program(s). He or she is responsible for managing and monitoring the job performance of all program employees; assuring a high quality of clinical services are provided to clients served; the general upkeep and safety of the site managed is properly maintained; established program goals are met and a proper level of communications between program employees and agency administration is maintained.
What You Will Do
- Supervises and monitors therapeutic environment to ensure that behavioral guidelines are followed, and interpersonal relationships remain positive.
- Monitors quality, effectiveness and efficiency of program’s shelter services and safety of environment of care.
- Manages program services, improves existing services and develops new treatment components to meet needs of persons served.
- Assesses needs and ensures program objectives are met.
- Helps develop, implement and deploy agency policy and procedures.
- Provides clinical and administrative supervision to program staff.
- Interviews, hires, trains, appraise disciplines and may terminate subordinate staff.
- Provides administrative supervision for plant operations; ensures a safe and secure environment of care.
- Ensures clinical staff maintains accurate, complete and timely records that comply with regulatory standards and agency internal policy and procedure.
- Ensures that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including 42 CFR confidentiality and HIPAA privacy and security regulations and agency requirements.
- Interfaces with other department and clinical program directors to meet program and agency’s goals and objectives.
- Plans, develops, and conducts in-service training to maintain and improve staff competencies.
- Keeps Executive Management informed about program and prepares status reports as required.
- Participates in internal Management/Quality Improvement committees.
Qualifications
Who You Will Be
- Associates Degree with 15+ years of progressive experience working with homeless population, 10+ years of experience supervising social service/human services staff in shelter/transitional or permanent supportive housing and experience working with the NYC Department of Homeless Services (DHS) or other similar city operated organization.
- Strong leadership and effective management skills.
- Ability to implement and monitor policy and procedure in accordance with agency guidelines.
- Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment programs.
- Good analytical, organizational skills and problem-solving skills
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