Bachelor's degree in Healthcare Administration, Human Services, or related field required.
2-3 years of supervisory or administrative experience in healthcare operations.
Basic knowledge of brain injury rehabilitation is required.
Proven ability to manage teams and handle HR duties.
Excellent verbal and written communication skills with strong financial acumen.
Working knowledge of healthcare regulatory standards (CARF, OSHA).
Valid driver's license and ability to lift up to 50 lbs.
Responsibilities
Analyze data to improve operational and clinical effectiveness.
Develop and manage the annual program budget with the Clinical Director.
Approve program-related expenses and facility maintenance requests.
Oversee site infrastructure and conduct quarterly facility walkthroughs.
Lead and mentor staff, fostering strong organizational relationships.
Manage full-cycle recruitment and onboarding for team members.
Ensure compliance with company policies and regulatory standards.
Benefits
Comprehensive Medical, Dental, and Vision coverage.
401(k) plan with short/long-term disability options.
Tuition Assistance programs and continuing education support.
Employee Referral Bonus program.
Full Job Description
Program Director - Adult Neurorehabilitation
Location: Gilroy, CA
Company: Learning Services, a Collage Rehabilitation Partner
About the Role
We are seeking an experienced and vision-driven Program Director to oversee and manage the operational, financial, and personnel functions of our Gilroy, CA programs. In this leadership capacity, you will ensure exceptional clinical care and regulatory compliance, optimize day-to-day operations, and foster an inclusive, high-performing team environment dedicated to brain injury rehabilitation.
Key Responsibilities
Operational & Financial Management
Analyze data and evaluate existing systems to design procedures that improve operational and clinical effectiveness.
Develop, monitor, and manage the annual program budget in collaboration with the Clinical Director and executive management team.
Approve all program-related expenses, purchases, and facility maintenance requests.
Manage the program's petty cash system, ensuring accurate balances, proper logging, and timely weekly reporting/reconciliation.
Oversee site infrastructure, properties, vehicles, and health/safety standards, conducting quarterly walkthroughs of all facilities.
Team Leadership & Staffing
Lead, mentor, and build strong relationships across all organizational levels.
Manage full-cycle recruitment, interviewing, hiring, and onboarding for full-time and part-time team members.
Assign and oversee staff trainers for new employee orientation.
Manage employee schedules to maintain required staffing ratios, meet client treatment needs, and coordinate the on-call coverage system.
Process weekly payroll and maintain precise tracking of PTO, sick time, and leave.
Promote staff development, encourage open conflict resolution, and recognize team achievements.
Clinical Quality & Compliance
Partner regularly with the Clinical Director to evaluate admissions, discharges, client care plans, and budgetary needs.
Ensure program alignment with company policies, human resources regulations, safety guidelines, and governing bodies (CARF, etc.).
Track, complete, and evaluate quality assessment and program evaluation systems.
Meet routinely with the Regional Vice President of Clinical Operations to review site performance, client care, and organizational goals.
Qualifications & Requirements
Education: Bachelor's degree in Healthcare Administration, Human Services, or a related field required.
Experience: 2-3 years of supervisory or administrative experience within healthcare operations.
Domain Knowledge: Basic knowledge of brain injury rehabilitation is required.
Leadership: Proven ability to manage teams, handle human resources duties, and maintain equitable management practices.
Skills: Excellent verbal and written communication, strong financial acumen, organizational proficiency, and exceptional conflict resolution capabilities.
Compliance Familiarity: Working knowledge of healthcare regulatory standards (CARF, OSHA/Safety guidelines).
Operational Requirements: Valid driver's license with a record of responsible driving and the physical ability to lift up to 50 lbs.
Benefits & Compensation
Healthcare: Comprehensive Medical, Dental, and Vision coverage.
Retirement & Security: 401(k) plan and short/long-term disability options.
Professional Growth: Tuition Assistance programs, continuing education support, and leadership retreats.
