Program Compliance Administrator

State of Washington • $96K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as a loan processor or underwriter, particularly with FHA, VA, USDA, and conventional loans.
  • In-depth knowledge of the House Key state bond loan program and related compliance calculations.
  • Proficiency in executing quality control audits in alignment with Fannie Mae, Freddie Mac, and Ginnie Mae guidelines.
  • High-level technical abilities with mortgage software, loan reservation systems, and financial databases.
  • Strong customer service and relationship management capabilities with a solutions-oriented mindset.
  • Commitment to professional growth and effective service toward diverse communities.
  • Team-oriented with the ability to collaborate and empathize with stakeholders.

Responsibilities

  • Ensure compliance with IRS program regulations on homeownership loans.
  • Review and interpret federal and state codes, local ordinances, and internal policies independently.
  • Manage allocations of program funds efficiently.
  • Monitor daily loan reservations and transactions closely.
  • Provide technical support to lenders for the reservation system and related inquiries.
  • Conduct quality control audits on loan files and resolve discrepancies with stakeholders.
  • Lead projects and collaborate to enhance organizational processes.

Benefits

  • Comprehensive medical, dental, life, and disability insurance policies.
  • Membership in a state retirement plan with additional deferred compensation options.
  • Generous paid time off including holidays, vacation, sick leave, and military leave.
  • Transit subsidies for public transport, including bus, train, or ferry.
  • Flexible work arrangements with telecommuting options available.
Full Job Description
Salary: $8,000.00 - $10,860.00 Monthly
Location : King County - Seattle - Downtown Business, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number:
Department: Housing Finance Commission
Opening Date: 09/25/2026

Description
**In addition to the salary posted above, this position is currently receiving an additional 5% premium pay due to the position being in King County.
The Washington State Housing Finance Commission (WSHFC) is currently recruiting for up to two full-time, permanent Program Compliance Administrator positions in the Homeownership Division.
The Program Compliance Administrator oversees the administration of in-house programs for single-family homeownership. They manage daily files and workflow, and plan, lead, organize, and control the work performed by the organization, work units, or programs. They are responsible for managing and analyzing a large volume of detailed information while maintaining a broad perspective on improving business practices and systems. The Program Compliance Administrator helps develop policies and procedures that support the agency's goals and strategic plan. They ensure the appropriate and optimal use of the agency's resources, support effective communication throughout the organization, and maintain the highest standards of personal, professional, and ethical conduct.
The Homeownership Division administers all homeownership and homebuyer education programs. This Division is one of five divisions within the Washington State Housing Finance Commission. This position reports to the Manager of the Homeownership Division.
The duty station for this position is Seattle, WA. The work associated with this position will be performed through a combination of teleworking and complemented with on-site work and meetings as needed. Employees are required to work in the Seattle office at least once a week and may need to come in more frequently based on Division needs. Employees must reside in Washington state and within a reasonable distance of our worksite to respond to workplace reporting requirements.

Duties
Principal Responsibilities:
  • Ensures adherence to all regulatory requirements with IRS programs, such as House Key, MCC loans, daily priced programs, and down payment assistance loans.
  • Independently review, interpret, and apply complex federal and state codes, local ordinances, policies and procedures.
  • Manage program fund allocation.
  • Monitor and track daily loan reservation and purchase transactions daily.
  • Provide prompt and effective technical support to lenders regarding the reservation system.
  • Generate and maintain detailed reservation system reports.
  • Review and approve pre and post purchase loan files for program compliance, evaluating and monitoring lender compliance with applicable agreements and program requirements within 2 business days of receipt.
  • Perform daily assessments of loan underwriting to ensure compliance with IRS or other program guidelines.
  • Offer professional counsel to lenders on compliance issues and manage file corrections.
  • Provide expert guidance on homeownership programs to lenders, realtors, housing organizations, and the public.
  • Develop and deliver comprehensive training for lenders on loan program procedures.
  • Conduct post-closing quality control audits and resolve loan discrepancies with investors and lenders.
  • Produce detailed lender performance reports for management review.
  • Lead team projects and collaborate with management to implement process improvements.
  • Develop strategic program reports and provide actionable recommendations to management.
  • Develop and maintain knowledge of investors, including Fannie Mae, Freddie Mac, Ginnie Mae, IRS guidelines, and state and local guidance.
  • Actively participate in racial equity and strategic planning goals to achieve both division and agency-wide diversity, equity, and inclusion objectives.
  • Complete special projects as assigned by management.

Qualifications
We are most interested in candidates who meet or exceed the following criteria:
  • Proven expertise as a loan processor or underwriter with FHA, VA, USDA, and conventional loans.
  • Deep familiarity with the House Key state bond loan program, including compliance loan calculations of household income, the Home Advantage program, and down payment assistance programs.
  • Mastery in conducting pre-closing, post-closing, and loan servicing quality control audits in accordance with Fannie Mae, Freddie Mac, and Ginnie Mae guidelines.
  • Advanced technical skills in mortgage software, loan reservation systems, database management, and complex financial platforms.
  • Exceptional relationship management skills, customer service focus, and a strategic, solutions-oriented approach to lender support.
  • Ability to take action to learn and grow: Takes responsibility for increasing skills in new technologies and skills to make government programs and processes more efficient and effective to serve all Washingtonians.
  • Ability to take action to meet the needs of others: collaborating across diverse backgrounds and customer-service focused, while demonstrating a willingness and ability to empathetically respond to the unique needs of the people they work with and serve.

Desirable Skills:
  • Bachelor's degree in business administration, public administration or related field

A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position. If you don't meet all the qualifications, we still encourage you to apply. We value diverse experiences and perspectives, and you may have skills that are a great match for our team

Supplemental Information
Benefits:

We offer a generous benefits package that includes a full array of family medical, dental, life and long-term disability insurance coverage; a state retirement plan; deferred compensation; 12 paid holidays; paid vacation, sick and military leave; subsidized bus, train, or ferry passes; credit union memberships; alternate workweek schedules, and telecommuting.

The hiring range for this position is $8,000 to $9,414 Monthly. However, the full salary range for this position is $8,000 to $10,860 Monthly. We may go higher based on the following: experience, internal equity, and market. Salary is negotiable

Application Procedures:

Applicants who meet the qualifications are asked to submit all the following items to be considered for this position:
  • Completed NEOGOV online application
  • Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
  • List of three or more professional references (all references must be current and/or former supervisors),
  • Current resume indicating relevant experience, knowledge, skills, and education.

Web Site:

Applicants are encouraged to apply as soon as possible. The recruitment process will remain open until filled. First review of applications is October 9, 2026.

Please include your name and preferred pronouns in your application to ensure we address you appropriately throughout the application process.

To qualify and receive veteran's preference, you must attach a copy of the discharge, DD214 or NGB Form 22, with your application materials.

By submitting the application materials, you are indicating that all information is true and correct to the best of your knowledge. You understand that the Housing Finance Commission may verify information and that untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. Only those individuals who clearly demonstrate the stated qualifications will be considered.

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