Fortinet

Professional Services Engineer

Fortinet$166K — $203K *
US-AnywhereRemote in United States
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in LAN/WAN/Internet consulting, support, or administration
  • 5+ years of experience with network security products
  • 2+ years with Fortinet products
  • Bachelor's degree in Computer Science or related field
  • Strong troubleshooting and communication skills

Responsibilities

  • Assist client staff with daily Fortinet product operations and support
  • Develop methods of procedure for migrations and updates
  • Create test plans to evaluate new features and releases
  • Verify configurations and implement industry best practices
  • Evaluate device interoperability with Fortinet products
  • Provide training and knowledge transfer to client staff
  • Resolve or escalate issues promptly

Benefits

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • 401(k) retirement plan
  • 11 paid holidays
  • Vacation and sick time
  • Comprehensive leave program
  • Participation in Fortinet equity program
  • Annual bonus eligibility reviewed at hire and annually
Full Job Description
JOB DESCRIPTION

The dedicated Professional Services consultant is assigned to the end user for the duration of this agreement. He/she will work with the end user to define the specific daily activities.

Job Responsibilities

The Professional Services Consultant daily activities include but are not limited to:

·       Assisting client staff with day to day Fortinet products operation/ support

·       Development of methods of procedure (MOPs) for migrations, upgrades and updates

·       Development of test plans and test new features and/or releases

·       Verifying configurations and implementing best practices

·       Performing interoperability evaluation of devices that interact with Fortinet products

·       Training and knowledge transfer to client staff

·       Develop and maintain core competency on Fortinet’s product line and technologies

·       Resolves and/or escalates issues in a timely fashion

Requirements

7+ Years experience in LAN/WAN /Internet consulting, support and/or administration

5+ Years experience with Network Security Products

2+ Years experience with Fortinet products

Experience working as a Professional Services Consultant/ Engineer a plus

Solid understanding of security and networking principals and technologies such as:

·       Network Security Infrastructure – Switching, Routing, Load Balancing, WiFi

·       Security systems – Firewall, IPS, VPN, Antivirus, AntiSpam, Web Filtering, Application Control

Excellent troubleshooting skills

Outstanding oral communication and presentation skills

Experience at working both independently and in a team-oriented, collaborative environment

Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

React to project adjustments and alterations promptly and efficiently

Flexible during times of change

Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments

Ability to bring project to successful completion through political sensitivity

Strong commitment and self-driven individual

Able to travel as needed

 Education

Bachelor's Degree in Computer Science, Software Engineering or related work related experience

Must be authorized to work in the U.S. without sponsorship.

The US base salary range for this full-time position is $166,000-$203,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time, as well as a comprehensive leave program.

Wage ranges are based on various factors, including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at the time of hire and annually at the Company’s discretion.

 

About Fortinet

Fortinet is a cybersecurity company that provides network security solutions to businesses, service providers, and government organizations worldwide. The company's products and services include firewalls, VPNs, intrusion prevention systems, endpoint security, and more. Fortinet was founded in 2000 and is headquartered in Sunnyvale, California.
Learn more about Fortinet
Size
10,860 employees
Market Cap
$38.2 billion
Industry
Net Income
$486.2 million
Founded
2000
5 Year Trend
+21.2%
Revenue
$2.5 billion
NASDAQ

Similar Jobs

More Jobs at Fortinet

More Technical Services Jobs

Find similar Professional Services Engineer jobs: