5+ years of experience in consulting or software implementation
Strong understanding of Sage Intacct software and its modules
Proven ability to manage multiple projects simultaneously
Excellent communication and interpersonal skills
Detail-oriented with a focus on customer satisfaction
Responsibilities
Deliver consulting and implementation services using Sage Intacct's Project Delivery Methodology
Lead customer meetings to gather and document business requirements
Manage data migration from legacy systems to Sage Intacct
Develop financial reports and dashboards tailored to customer needs
Provide regular project updates and maintain alignment with project plans
Achieve revenue and billable hour targets through effective time tracking
Stay updated on Sage Intacct product enhancements and features
Benefits
Hybrid work environment
Opportunity for continuous learning and professional development
Engagement with a diverse range of clients and projects
Supportive team culture focused on customer success
Access to the latest Sage Intacct tools and technologies
Full Job Description
Job Title Professional Services Consultant
Job Description Professional Services Consultant to deliver consulting and software implementation services to Sage customers while ensuring a positive experience for all stakeholders. This role is part of the Sage Intacct Professional Services team and is responsible for working with multiple customers concurrently to implement Sage Intacct and related software solutions. Working as a member of a delivery team, the Consultant will utilize Sage Intacct's Project Delivery Methodology. The ideal candidate is detail-oriented, customer-focused, and able to manage multiple priorities while maintaining high-quality service delivery.
Key Responsibilities • Customer delivery and implementation: Deliver services in accordance with Sage Intacct's Project Delivery Methodology, adhering to defined project scope, timelines, and tools. Ensure successful execution of implementation activities across multiple concurrent projects. • Requirements gathering and solution design: Lead customer meetings to identify, document, and translate business requirements into effective software solutions. Design and configure Sage Intacct modules, including General Ledger, Accounts Payable, Accounts Receivable, Order Entry, Purchasing, Time & Expense, and others. • Data migration and system configuration: Manage customer legacy system data migration including performing Sage Intacct data import template reviews, identifying/resolving customer population errors, and loading the data via the Sage Intacct user interface. • Reporting and dashboard development: Develop dashboards, financial reports, custom reports, and invoice templates using Sage Intacct tools to meet customer reporting needs. • Project execution and communication: Complete assignments on time and provide regular status updates to Project Managers and customers. Maintain alignment with project plans and proactively address risks or delays. • Utilization and time tracking: Achieve assigned revenue and/or billable hour targets. Accurately track and report time daily using designated systems. • Continuous learning and product knowledge: Stay current on Sage Intacct product enhancements and new features released quarterly. • Relationship management: Build and maintain strong, positive relationships with customers and internal teams to support successful project outcomes and customer satisfaction.
Function Professional Services & Partner Enablement
Country United States
Office Location Atlanta
Work Place type Hybrid
About Radial
Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
